Mohanad Zaki Email and Phone Number
Mohanad Zaki work email
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Mohanad Zaki personal email
As a Technical Support Senior Executive at QNB Alahli, I handle the ATM switch fraud applications and authentications, oversee the electronic transactions with all schemes, and manage the POS EOD and merchant settlement file. I also perform data analysis to influence strategic decision making, and build and extract reports for business departments and the central bank of Egypt.I have a Bachelor's degree in Information Systems from SADAT ACADEMY for MANAGEMENT SCIENCES, and a strong background in SQL Server Reporting Services, vendor management, and business intelligence. I am passionate about developing and implementing innovative solutions for the fintech industry, and I enjoy working with diverse clients and teams to deliver high-quality results. My goal is to leverage my skills and experience to support QNB Alahli's vision and mission, and to advance my career in the fintech domain.
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It Patch Managment Senior OfficerCib EgyptCairo, Cairo Governorate, Eg -
Switch & Electronic Payment Technical Support Senior ExecutiveQnb Alahli Nov 2021 - PresentCairo, Egypt• Handle the ATM switch fraud applications and authentications.• Oversee business orientation and business-IT relationship - Handle electronic transactionswith all schemes (VISA, Master Card ...etc.)• Oversee information flow and data mapping through integration amongst bank systems.• Perform data analysis to influence strategic decision making.• Build and extract reports for business departments and CBE (central bank of Egypt)• Manage the day to day operations of POS EOD including (VISA, Master Card, AMEX andEBC outgoing files outgoing files) and merchant settlement file.• Handle user acceptance testing (UAT) functionality of a new system versions and ensure thatno issues will be faced on production environment deployment.• Ensure the proper functioning and implementation of permanent supervision system,compliance, money laundering, operational risk & workplace success guidelines. -
Business Applications SpecialistAdvanced Computer Technology (Act) Dec 2019 - Oct 2023Cairo Governorate, EgyptInfor Enterprise Asset Management (EAM)- Prepare and execute client workshops- Interface with clients to discover their business challenges- Perform quantitative and observational data analyses- Create and present client recommendations- Develop and implement standard workflows for work requests, preventive maintenance programs, inspections, etc.Configure Infor EAM based on business and functional requirements using core capabilities. – Including installation parameters, entities, system codes, user groups, screen designers, etc.- Prepare test plans, test procedures, and test data to validate system configuration.- Provide guidance during the detailed design, build, test, and deploy phases. -
Media BuyerArabyads Oct 2019 - Dec 2019Giza Governorate, Egypt -
Information Technology SpecialistMilitary Service Jul 2018 - Aug 2019Operation and Logistics office and System Operator for Personnel ERP
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Mobile DeveloperSign Out May 2018 - Jul 2018Giza Governorate, Egypt• Developed front end and back end for a Mobile application ShowBudd• Application is available on Play storehttps://play.google.com/store/apps/details?id=module.media.sign.media
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Customer Service AgentVodafone Jan 2018 - May 2018Act as a frontline interface with customers of Vodafone Ireland. The role involves responding to customers over the phone and resolving their inquiries. -
Mobile Application DeveloperCreative Advertising Thinking (Cat) Aug 2017 - Dec 2017Maadi , CairoWorked on multiple projects and gained a lot of experience. -
Tax ConsultantPwc Jul 2016 - Aug 2016 -
Information Technology Help DeskMantrac Group Jul 2015 - Dec 2015
Mohanad Zaki Skills
Mohanad Zaki Education Details
Frequently Asked Questions about Mohanad Zaki
What company does Mohanad Zaki work for?
Mohanad Zaki works for Cib Egypt
What is Mohanad Zaki's role at the current company?
Mohanad Zaki's current role is IT Patch Managment Senior Officer.
What is Mohanad Zaki's email address?
Mohanad Zaki's email address is mo****@****oup.com
What schools did Mohanad Zaki attend?
Mohanad Zaki attended Sadat Academy For Management Sciences.
What skills is Mohanad Zaki known for?
Mohanad Zaki has skills like Microsoft Office, Leadership, Microsoft Excel, Access, Microsoft Word, Powerpoint, Management, Public Speaking, Research, Customer Service, Project Management, Android Development.
Who are Mohanad Zaki's colleagues?
Mohanad Zaki's colleagues are Abdelrahim Mohammed, Mohamed Hossam Omara, Marian Helmy, Rawan Shafie, Yasmin Gamal, Abdallah Soliman, Yasmeen Hosny.
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