Mohan Dharmappriya Email & Phone Number

Sri Lanka

Colombo, Western Province, Sri Lanka

AutoConcept Insurance AB, Sri Lanka, is an overseas company registered in Sri Lanka, serving as a branch of AutoConcept Insurance AB, Sweden. It replaced AutoConcept Insurtech Pvt Ltd, previously a private limited company, and is dedicated to managing all in-house IT requirements for offices across Scandinavia..- Provide strategic oversight and represent the Board of Directors in Sri Lanka, executing business strategies and aligning local operations with global objectives.- Instrumental in incorporating the branch office as a overseas company in Sri Lanka, replacing the previous subsidiary AutoConcept Insurtech (Pvt) Ltd.- Facilitate cross-cultural leadership and stakeholder engagement between parent organization and local Sri Lankan entities, ensuring alignment with both corporate and regulatory standards.- Oversee compliance with local regulations and corporate governance requirements, mitigating risks and maintaining ethical standards in all board-level decisions.

Sri Lanka

AutoConcept Insurtech (Pvt) Ltd is a fully owned subsidiary of AutoConcept Insurance AB Sweden. We are the IT arm of AutoConcept Insurance AB Sweden, a total provider of insurance solutions to the automotive market in Sweden, Denmark, Norway and Finland.- Led initiatives to establish and nurture a talent pool within the Sri Lankan office, leveraging insights into local business dynamics and available resources to align recruitment with organizational needs.- As a member of the local board of directors, ensuring comprehensive oversight of critical functions, including Legal, Administrative, Compliance, and Human Resources, in Sri Lanka.- Cultivated strong relationships with key stakeholders, including regulatory bodies, industry partners, and clients, to ensure alignment with business objectives and adherence to local regulations.- Focused on talent acquisition and development initiatives, building a skilled workforce that aligns with the company’s vision and objectives, while fostering alignment with Nordic business culture.

Sri Lanka

Edge Associates (Pvt) Ltd is a fully owned subsidiary of EDGE Associates, Sweden. EDGE Associates is a Swedish IT consulting company headquartered in Stockholm and has been active since the beginning of 2016.

Sri Lanka

Inexis Consulting is an specialized entity in developing cloud native and SaaS applications. Microsoft cloud service provider specialized in modernizing and migrating applications to the cloud.

Sri Lanka

Working as an Independent Consultant, provided specialized consultancy services for small to medium IT organizations, with a focus on European market expansion and organizational readiness for cultural alignment.- Developed and implemented export marketing strategies targeting European markets to enhance market penetration and growth.- Facilitated business matchmaking for emerging tech companies, supporting their establishment and growth within European markets.- Provided access to a network of European partners, assisting both start-ups and mature companies in securing partnerships.- Conducted organizational process improvements and process re-engineering to optimize operational efficiency.- Managed software quality accreditation and maintenance, ensuring compliance with industry standards.- Trained managers and technical staff on stakeholder relationship management, fostering long-term partnerships and collaboration.Notable ClientsLiveRoom (Pvt) Ltd., Sri Lanka (May 2018 - December 2020 ) : Business expansion strategy for European market for their services in AR/VR/MR and AI/ML.VS ONE WORLD (September 2019 - February 2020) : Business development strategy for European market.Pyxle (Pvt) Ltd, Sri Lanka (April 2019 - July 2019) : Business expansion strategy for Swedish market

Colombo

Responsible for everything from Sales, Marketing, Delivery and Customer Services. The key objectives included highest client satisfaction, overall profitability and continuous growth of the company, and overall employee satisfaction.

Colombo, Sri Lanka

Allion Technologies is a global IT consultancy established in 2006, with offices in Australia, Canada, and Sri Lanka. The company partners with organizations worldwide, offering extended office solutions and aligning with clients' business strategies. Allion Technologies is known for its commitment to quality, productivity, and professionalism, serving a diverse clientele across North America, Oceania, Japan, and Sweden.Leadership & Operational Excellence: Directed overall business operations, including delivery, quality assurance, HR, and administration. Played a pivotal role in achieving ISO 9001:2008 Quality Management Certification and driving continuous improvements in quality standards across the organization.Strategic Business Development: Successfully penetrated and established a strong presence for Allion Technologies in the EU market for outsourcing services. Developed and implemented coordinated business strategies aligned with the company’s vision, contributing to sustained client relationships and global market expansion.Human Resource Development: Advocated for human resources as a critical asset, focusing on investment in employee development and growth, ensuring alignment with the organization’s strategic objectives.Global Sales Coordination: Managed global sales associates, formulating and executing market-specific sales strategies, which contributed to the organization’s growth and its ability to address business challenges with a global perspective.

Was responsible for overseeing multiple international projects and managing service delivery for key client accounts across the European and Nordic markets. Key achievements and responsibilities included:Service Delivery & Client Engagement: Directed service delivery for high-profile clients such as Experian, Edlund Insurance, and VP eGF, ensuring alignment with company objectives and client expectations. Led the offshore delivery of application development and management projects, acting as the main point of contact and maintaining strong client relationships.Project Management: Managed end-to-end project lifecycles using Agile and PRINCE2 methodologies. This involved planning, budgeting, resource allocation, risk management, and quality control for projects like the Experian Rainbow Program and Zapera ZSIQ, among others.Team Leadership & HR: Oversaw HR processes related to recruitment, resource management, and performance assessments for offshore teams. Focused on process optimization and organizational development to support project delivery and team effectiveness.Operational Coordination: Collaborated with program management offices and service providers to ensure seamless operations and service continuity. Facilitated change management, issue resolution, and adherence to compliance standards.Technology Integration & Process Improvement: Worked on developing and implementing delivery frameworks and technological solutions to streamline project workflows and enhance service quality for client projects across various industries, including healthcare and financial services.

TextCentric Inc. partnered with Pearson Custom Publishing to develop an XML-based online custom book publishing system. Designed to meet Pearson's specific content customization needs, the system incorporated well-defined workflows and content management capabilities, enabling seamless operations across content storage, multi-platform delivery, and print book formats. It also integrated industry-standard content management functionalities to streamline publishing processes.- Led the offshore TextCentric project team as Project Manager and QA Manager, overseeing all deliverables and maintaining high standards of quality.- Coordinated with six service providers across the USA, facilitating effective collaboration and integration of their contributions for online publishing services.- Collaborated closely with the Product Development Manager to define and plan product requirements.- Ensured robust quality planning and implementation, continually improving Quality Assurance processes.- Managed internal and external project risks, proactively identifying and mitigating potential issues.- Served as the primary liaison with Pearson’s QA group, ensuring alignment with their quality objectives.

Project: PentaISF Product Customization for Eagle Insurance Company (a member of the Aviva Group), Sri Lanka- Led the customization and deployment of the PentaISF life insurance product for Eagle Insurance, ensuring alignment with industry standards and client requirements.-Oversaw the Eagle PentaISF customization project, adhering to PMO methodologies within the CMMI framework.-Identified gaps in the existing project management processes and introduced necessary changes to enhance efficiency.-Implemented change management strategies to facilitate smooth transitions and improvements in project execution.-Streamlined day-to-day operations within the Program Management Office (PMO) to optimize productivity.-Reviewed and enhanced the Quality Assurance processes to ensure high standards of deliverables.Established a comprehensive Risk Management process to proactively identify and mitigate potential issues.-Collaborated with the Account Management team to develop and implement a Customer Relationship Management plan, enhancing client engagement and satisfaction.

Project Management & Leadership: Successfully led offshore teams on various projects, including VISTA Author to Reader Re-Engineering and PegaCARD-Master Card. Acted as the primary liaison with onsite leadership, ensuring timely deliverables and quality standards were met. Proactively managed resources, risks, and change requests while facilitating communication between teams.Quality Assurance & Testing: Oversaw quality assurance efforts across multiple projects, such as PegaCARD for Visa International and PegaCHECK Smart Adjust. Responsibilities included defining test strategies, executing test cases, managing defects, and coordinating offshore quality engineering efforts.Process Optimization: Identified and implemented process improvements tailored to project needs, enhancing productivity and adherence to industry standards. Managed comprehensive documentation, including test plans, weekly reports, and meeting agendas.

During my tenure at Ecode Lanka, I advanced from Senior Programmer to Project Leader, contributing to key projects for the CARPETLAND GROUP, spanning multiple European countries.Project Highlights:Carpetland Advertising Management System: As Project Leader, I spearheaded the development of an advertising management system integrated with the group's bookkeeping system. I was responsible for software design, coding, and day-to-day project management, while effectively coordinating with overseas project managers to ensure seamless project execution.Carpetland Retail Management System: In my Senior Programmer role, I played a crucial role in converting 1,700 programs of the retail system to be Y2K compliant. This system managed transactions across 160 retail locations in Belgium, Netherlands, Luxembourg, France, and Switzerland, supporting an annual transaction volume of USD 200 million. My responsibilities included software design, testing, and liaising with overseas teams to meet the project's technical and operational requirements.

Contributed to the development of a comprehensive Life Insurance Management System for Ceylinco Insurance in Sri Lanka. This project involved a full cycle of analysis, design, and development to streamline life insurance operations.As an Analyst Programmer, I was primarily responsible for maintaining the Payment and Receipt Handling functionality and ensuring its seamless integration within the system. My key responsibilities included:Requirement Gathering: Collaborated with stakeholders to capture and refine system requirements, ensuring alignment with business needs.Software Design & Coding: Designed and implemented robust software solutions, focusing on reliability and scalability.Software Testing: Conducted thorough testing to validate functionality and maintain system integrity.Defect Management: Managed defect tracking and resolution to enhance system performance and user satisfaction.

Post Graduate Diploma, Business Administration

Executive Certificate, Human Resource Management, Merit Pass

Post Graduate Diploma, Business Administration

Thesis : Effect of the Human Factor on Software Development Projects

B. Sc (Hons), Computer Science

Activities and Societies: Member - University Rowing Team

General Certificate Of Examination (Advanced Level), Mathematica