● Provide general administrative support, including answering phones, responding to emails, and managing correspondence.● Oversee day-to-day office operations, including managing office supplies, coordinating maintenance, and ensuring a clean and organized workspace.● Manage calendars and schedules for meetings, appointments, and events. Coordinate meeting logistics, including room reservations and equipment setup.● Maintain and organize office records, files, and documentation. Ensure that records are accurate, up-to-date, and easily accessible.● Serve as a point of contact for internal and external communication. Relay information, distribute memos, and ensure clear and efficient communication within the office.● Plan and coordinate office events, meetings, and conferences. Handle logistics such as catering, travel arrangements, and venue booking.● Monitor and manage office supplies inventory. Order supplies as needed and maintain relationships with suppliers and vendors.● Assist with basic financial tasks such as processing invoices, expense reports, and budgeting. Support the finance department with administrative tasks as needed.● Assist with HR tasks such as onboarding new employees, maintaining employee records, and coordinating training sessions.● Provide excellent customer service to clients, visitors, and employees. Handle inquiries, resolve issues, and ensure a positive office environment.

• Handling incoming calls and other communications.• Managing filing system.• Recording information as needed.• Greeting clients and visitors as needed, Issuing Visitors passes.• Updating paperwork, maintaining documents, and word processing.• Assist the HR department in arranging Interviews.• Assist the Procurement department with creating LPO, Quotations, and preparing Metrial inquiries.• Helping organize and maintain office common areas.• Performing general office clerk duties and errands.• Organizing travel by booking accommodation and reservation needs as required.• Coordinating events as necessary.• Maintaining supply inventory.• Maintaining office equipment as needed.• Aiding with client reception as needed.• Experience as a virtual assistant.• Creating, maintaining, and entering information into databases.

• Coordinated night shift operations, including late check-in and housekeeping operations.• Promptly and efficiently resolved guest complaints, appropriately compensating customers.• Organised guest requests, including wake-up calls and reservations.• Assisted in reception team issues regarding employee relations and performance concerns.• Ensured the lobby and areas surrounding Front Office were clean and presentable at all times.• Assisted in rostering all staff shifts, as well as managing staff absences and holidays.• Acted as the main point of contact for both staff and customers concerning the front office functions during opening hours.• Attended regular Front Office briefings, conveying relevant information to the crew, such as priorities and targets.• Acted as a brand ambassador promoting a helpful, professional image to guests and staff.• Personally tended to VIP guest arrivals.• Processed and collected guest payments using card machines, providing receipts when required.• Organised and allocated rooms to guests, preventing double bookings.• Monitored and assessed lobby areas, communicating with housekeeping staff when cleaning was required.

Welcoming guests in a friendly and professional way• Addressing and escalating customer complaints• Providing information about facilities, programs and other services,• Taking care of the day to day admin activities of the Organization.• Looking after the travel desk of the company with respect to ticket booking (Air, Rail, and Road. Guest Requested)• Taking Care of Attendance & Leave Application (Front Office)• Maintaining proper checklist related to housekeeping activities to ensure upkeep of the facility.• Coordinating with the vendors towards the food and snacks for the associate and providing timely service to the associates.• Takes care of the Office board in the absence of the front office assistant.• Handling Reception Guest & Associate calls.

Welcoming guests in a friendly and professional way• Addressing and escalating customer complaints• Providing information about facilities, programs, and other services,• Front Office Executive• Hotel Deepam | Tamil Nadu, India• Industry Hotel / Hospitality• Specialization Hotel Management/Tourism Services• Role Front Office• Position Level Senior Assistant• Looking after the travel desk of the company concerning ticket booking (Air, Rail, and Road. Guest Requested)• Coordinating with the vendors towards the food and snacks for the associate and providing timely service to the associates.• Handling Reception Guest & Associate calls.

● Welcomes visitors by greeting them, in person or on the telephone● Answering or referring inquiries.● Directs visitors by maintaining employee and department directories; giving instructions.● Maintains security by following procedures; monitoring logbook; issuing visitor badges.● Coordinating with the vendors towards the food and snacks for the associate and provide

Front Office Assistant (Trainee)• Internship