Mohan Kg Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

At Tika Data Services we offer the following:Data collection: We offer our clients a wide range of solutions for their data collection challenges: problems ranging from indoor localization to traffic monitoring, from social media monitoring to information retrieval quality on non-web devices. Data Cleaning: We offer to eliminate extraneous and unwanted.

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Help organizations to solve issues, create value, maximize growth and improve business performance and imp[rove profitability. Provide objective advice and expertise, and help an organisation to develop any specialist skills that it may be lacking. Concerned primarily with the strategy, structure, management and operations of a company. Identify options.

Bangalore Urban, Karnataka, India

Viccacia Global Technologies is an electronic product company with vision to design, develop and manufacture value added quality product solutions for OEMs/ consumers. We help customers make their product concept a reality, with end-to-end engineering and manufacturing services as a one-stop solution. We provide both built-to-print and design-to-print.

Bangalore Urban, Karnataka, India

Bangalore

Re-imagining College Placements and linking Livelihood Seekers to Livelihood Providers - with a differential strategy for Tier-1, Tier-2 and Tier-3 towns. Creating a partnership eco-system to execute the plan using a Social Entrepreneur model. Hosting a Weekly Webinar Series to bring to students - Livelihood, Skilling and Entrepreneurial opportunities in.

Bangalore

Draw up a profitability road map for a center in Mysore and ramp up and stabilize a Healthcare voice process - establishing quality processes and demonstrate peak efficiency. Execute impeccable operational delivery during COVID19 lockdown by operating from a Work From Home environment.

Bangalore

Head of the organization reporting to the Board of Directors, with an overall P&L Accountability of the world’s largest Rural BPO, a Social Enterprise with an annual revenue of 10.7 $Mn, 3500 employees in 15 centers across 8 Indian States, delivering over 100 processes to 23 blue-chip clients. Achieved a Social Responsibility Return on Investment Index of.

Bengaluru Area, India

North America - Operations Head at the Global Operating Centre – for one of the largest background screening providers in the world (Headcount 700 – across 19 lines of business – total revenue of 250 $Mn). Responsible for running the operations and functional units (HR, Recruitment, Training, Finance, Technology & Facilities). First Advantage leads the.

Hyderabad Area, India

Business Head for processes of a US Corporation - specializing in Internet-related services and products which include search, cloud computing, software, and online advertising technologies. Won the account for my organization. Business Head for a multinational directories and internet services company headquartered in UK and has its origins in the yellow.

Business Head for a Customer/Technical/Billing Support process for a UK Telecom Provider (Headcount ~ 1750 frontline and 380 supervisors- across Kolkata, Mumbai, Pune, Cebu and Manila - 4 Programs) and a US Corporation - specializing in Internet-related services and products which include search, cloud computing, software, and online advertising.

Business Head for Convergys in Bangalore (Headcount ~ 1600), - lines of business include Technical support, Telecom, Financial Services and Shared Services -. mostly US and some UK programs (voice and back office operations). (25 queues) – Revenue ~ $22Mn annually - responsible for the P&L of the business, running operations and functional units (HR.

Business Head for Technology Accounts (Headcount ~ 750), In-bound Technical/Customer Support Voice/Email/Chat/Web Response Programs (13 queues) – Revenue ~ $16Mn annually

Serve as the Source Material Expert for India specific services and technical support, as well as other BPO outsourcing within India. In partnership with Microsoft Global Outsourcing (MGO) Lines of Business (LOB) and internal business partners, lead the design, negotiations, consensus building, and overall planning for execution of support strategies..

Manage the delivery of support services of a call center having 750+ employees serving the needs of several Fortune 100 strategic accounts with multiple global operations, generating approximately $45 million in revenue annually. Focus on ensuring customer satisfaction, improved call efficiency, increased revenue, and improved employee product knowledge.

Business Head for an Internet Service Provider account, 320 seats, In-bound Technical Voice Project

At WeP I have been trained on Six Sigma Quality initiatives which is one of the best tools for Transactional Process Quality improvement. I have leveraged this tool extensively during the days I headed the Support Function and later during my Sales Function role and championed many projects effectively leading to both cost and efficiency benefits.Managed.

I worked with Tech Pacific (now Ingram Micro), for eight & half years, and it is with them that I began my career in 1991. I joined them in their materials planning division for dot matrix printers and moved on to their customer support function. I had the privilege of having an excellent exposure to the IT & Office Automation industry, by virtue of.

Pgdbm-, Operations & Marketing

Bachelor Of Engineering, Electrical

Ii Pre University, Physics, Chemistry, Mathematics & Biology

High School, Class-8 Till Class-10

Junior And Middle School, Class-Lkg Till Class-7

Pre-School, Nursery