Mohan Kumaresh Email & Phone Number

San Jose, Ca, Us

Lead the AI risk management products focused on risk/fraud detection, risk assessment, and loss prevention strategies

Tempe, Az, Us

Small businesses play a crucial role as the backbone of most economies, serving as engines of innovation, job creation, and economic growth. As a passionate Product Management leader, my mission is to empower small and medium-sized businesses (SMBs) to succeed in their ventures by enabling the powerful tools and capabilities needed to run the business.> Made a significant contribution to the product strategy and execution to build the Omni-channel W+M commerce platform across multiple markets, resulting in the acquisition of over 400 K paying SMBs in the first 5 years and ~$65 million in annual recurring revenue (ARR). - Lead the assessment, product design, and integration of critical capabilities seamlessly into the commerce platform through strategic acquisitions/partnerships, including marketplaces/social commerce, payment solutions, sales tax automation, shipping modules, and accounting tools, etc. - Launched W+M 'Commerce Plus' plan with advanced commerce capabilities tailored for growing small businesses - Launched 'GoDaddy Payments' for SMBs and led the growth strategy for payments, reaching $1.5 B in payment processing in 2 years.> Led a dynamic team of product managers overseeing critical aspects such as Shopping Cart/Checkout optimization, innovative payment solutions (Credit cards, wallet bank transfers), promotions management, customer loyalty initiatives, efficient order management solutions, and hardware solution merchandising.> Through a data-driven approach and leveraging extensive A/B testing methodologies, refined and optimized product offerings to meet evolving customer preferences and market demands.

Indianapolis, Indiana, Us

Led the customer experience for art.com & allposters.com across web and mobile platforms. Played a pivotal role in crafting the strategic vision for the eCommerce experience, driving product roadmap development, and delivering substantial value to customers. Achieved notable improvements in customer satisfaction and revenue growth through the adept application of behavioral analytics, a rigorous A/B testing approach, and an commitment to incremental enhancements.1. Built pricing engine to optimally price millions of products across 26+ markets and achieved 10+ % YoY growth in revenue and 5% YoY increase in profit/customer. 2. Lead migration of marketplace business from in-house platform to vendor platform (Channel Advisor) and achieved 10% increase in revenue from improved operational efficiency and business expansion. 3. Introduced User account/profile feature and increased customer engagement by 65% in gallery creation, 23% increase in revenue from associated email campaigns. Laid the foundation for strategically steering the company towards personalization of customer shopping experience to achieve higher return traffic and revenue growth.4. Mobile optimization of Art.com + Laid out the strategy to optimize experience for customers on mobile devices using responsive design, in lieu of building new mobile apps. Achieved 20% improvement in conversion and 47% increase in revenue/customer. 5. Shopping cart and checkout optimization + Achieved 8% improvement in cart conversion by reducing barriers around coupon redemption on cart, highlighting trust factors. + Consolidated multiple carts across brands and domains into a single cart, reducing feature development and maintenance costs. 6. Payment platform enhancements + Scaled payment platform to support Credit/Debit card, SEPA debit payments in US, EU markets + Introduced Klarna installment payments (BNPL) for EU customers and achieved 50% growth in revenue.

Houston, Texas, Us

Saas.hpe.com (aka Pronq.com) is a new eCommerce marketplace to market 200+ software products from HP and its partners. The goal is to serve as the main marketing engine for HP software to reach out to new customer segments that are not catered by traditional enterprise sales channels, with innovative purchasing model and support. + As part of small startup team, helped define product strategy, branding and product road map. + Owned site information architecture, eCommerce experience including Product catalog, product detail pages, product trial flows, checkout experience, Identity management. + Defined product delivery, software product on-boarding and marketing content publishing process. + Hired and mentored product mangers, project managers, user experience designers.

San Jose, Ca, Us

• General Manager for eBay selling applications - Turbo Lister, Blackthorne, Selling Manager that help seller to list their inventory on ebay marketplace and manage orders. Responsible for creating product roadmap, project delivery and improving customer satisfaction.• As lead PM for multi-variation listing format, managed multiple projects to make it simple, flexible for sellers to advertise variations of a product in a single listing and manage the listing/orders efficiently. In the last one year, rolled out the feature to 5 international sites, achieved 14% YoY increase in number of multi-variation listings, 20% YoY increase in GMV from multi-variation listings and 31% YoY increase in conversion. • As a lead PM for on boarding and optimizing business on eBay for many enterprise accounts, worked closely with clients, strategic account managers, 3rd party solution providers to identify/prioritize product/process gaps and influence domain product managers to address them in a timely manner. Enterprise accounts are crucial to bring wider selection on eBay, as well as improve the trust level among buyers.• Created advanced sales tax system for eBay marketplace, which was crucial to end 3rd party checkout solutions on eBay. Advanced sales tax solution was a pre-requisite for many enterprises to come on board eBay marketplace and terminating 3rd party checkout was key to offering a consistent checkout experience to buyers and in improving the trust on marketplace.• Partnered with Intuit to develop an integration application for eBay seller to transfer transaction information directly into QuickBooks app and help them in accounting, profit analysis, business optimization and business/income tax filing• Delivered Large Merchant Services (LMS), an asynchronous web service to support large volume sellers, ISVs on eBay. LMS is core component of merchant integration platform, designed to simplify and accelerate on boarding of enterprise sellers.

San Jose, Ca, Us

• Created an incentive management platform to support PayPal/ebay loyalty programs. Incentive platform supports different incentive types coupons, reward vouchers and gift card/certificates• Launched eBay gift cards on chain stores nation wide and helped eBay acquire new customers during challenging ecommerce period• Launched customizable eBay gift cards to make eBay brand appealing to more new customers• Created a streamlined registration product for PayPal to acquire new customers among eBay users. Simplified the registration to be one extra step in eBay account registration. • Managed checkout platform for eBay express, marketplace geared towards convenience oriented buyers. The platform paved way to new checkout process on eBay, including turbo checkout• Managed a team of product managers responsible for shipping, registration domains. Part of interview panel focused on hiring new talent to PayPal • Proposed workflow to prioritize, resolve production issues and manage communication to executives, customers and support groups

Austin, Texas, Us

Responsible for developing sales lead and territory manager modules for Oracle enterprise CRM solution. Sales lead management automates and optimizes prospect-to-sales conversion across enterprise and territory manager enables automated assignment of business objects to resources, based on configurable rules.

Austin, Texas, Us

Redmond, Washington, Us

Bangalore, Karnataka, In

Master Of Science, Computer Science And Engineering

Bachelor Of Engineering, Electronics Engineering