˃ Configure, install, and maintain computer systems, servers, and other hardware. Troubleshoot issues and outages.˃ Install and configure software, operating systems, and applications. Keep systems and software up-to-date with latest patches and upgrades.˃ Set up user accounts and profiles. Manage permissions and access controls.˃ Monitor computer systems and networks to ensure optimal performance. Identify and troubleshoot performance issues.˃ Configure and manage network… Show more ˃ Configure, install, and maintain computer systems, servers, and other hardware. Troubleshoot issues and outages.˃ Install and configure software, operating systems, and applications. Keep systems and software up-to-date with latest patches and upgrades.˃ Set up user accounts and profiles. Manage permissions and access controls.˃ Monitor computer systems and networks to ensure optimal performance. Identify and troubleshoot performance issues.˃ Configure and manage network components like routers, switches, firewalls, VPNs, and intrusion detection systems.˃ Implement and manage security policies and controls. Perform vulnerability testing and risk assessments.˃ Back up data and systems regularly. Develop and test disaster recovery and business continuity plans.˃ Document IT policies, processes, and procedures. Maintain documentation of system configurations and inventory.˃ Provide technical support and guidance to users on software, hardware, networks, and other systems.˃ Analyze system logs and metrics to identify potential issues and optimize performance.˃ Stay up-to-date with technological advancements and evaluate new solutions. Make recommendations for improvements and upgrades.˃ Automate repetitive tasks through scripting and configuration management tools.˃ Liaise with vendors and manage relationships for hardware, software, and support contracts.˃ Ensure all systems and infrastructure comply with organizational policies as well as industry standards and regulations.˃ Participate in change management processes and assess impact of changes to systems.˃ Develop training materials and conduct training sessions for users Show less

˃ ˃ Responsible for the implementation and management of communication system and track taxis using smart applications in Amman Municipality / Department of Transport Operations General.˃ ˃ Member of the committee bidding project of supplying, installation, operation and management of connectivity and track taxis using smart applications in Amman system.˃ Head of the Division of monitoring, tracking and public transport in Amman electronically.˃ Updated and standardized GIS… Show more ˃ ˃ Responsible for the implementation and management of communication system and track taxis using smart applications in Amman Municipality / Department of Transport Operations General.˃ ˃ Member of the committee bidding project of supplying, installation, operation and management of connectivity and track taxis using smart applications in Amman system.˃ Head of the Division of monitoring, tracking and public transport in Amman electronically.˃ Updated and standardized GIS database for public transport lines project in Amman.˃ Data conversion - Designed and implemented workflow for converting GPS data.˃ Controlling and monitoring user access to the database.˃ Installing and upgrading the Oracle server and application tools. Modify the structure of the database, screens, reports, and, if necessary, in accordance with the need to work.˃ Backing up and restoring the database and maintaining archived data on tape.˃ Training new employees in the use of the system and all the powers granted to him by Identify user needs.˃ Install, maintain and undertake necessary upgrades of all hardware, software, operating systems and applications – including the local area network (LAN).˃ Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment, security updates and patches.˃ Evaluate and modify system's performance. Troubleshoot system problems and find workable solutions. Show less

˃ Installing and configuring computer hardware operating systems and applications, monitoring and maintaining computer systems and networks.˃ Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.˃ Providing training and technical support for users with varying levels of IT knowledge and competence.˃ Troubleshooting system and network problems and diagnosing and solving hardware/software faults… Show more ˃ Installing and configuring computer hardware operating systems and applications, monitoring and maintaining computer systems and networks.˃ Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.˃ Providing training and technical support for users with varying levels of IT knowledge and competence.˃ Troubleshooting system and network problems and diagnosing and solving hardware/software faults, replacing parts as required.˃ Providing support, including procedural documentation and relevant reports.˃ Supporting the roll-out of new applications, setting up new users' accounts and profiles and dealing with password issues.˃ Generating all reports and (Key Performance Indicators) KPIs for work level.˃ Responsible for the radio page on Facebook and Twitter, updating the program and ensuring that the on-air and online content are the same.˃ Responsible for follow-up radio and site modifications to the content (www.hawaamman.jo).˃ Using technology, such as Netia Radio-Assist, Cool Edit Pro and Adobe Audition, for editing and production purposes; converting text, graphics, video and audio files into other formats.˃ Integrating (synchronization) of pre-recorded audio (dialogue, sound effects and music). Re-recording and synchronizing audio (post-synching), mixing and balancing speech, effects and music; editing audio packages with digital editing software EDUCATION. Show less