 Doing documentation on (FRD) of the entire process/project. Helping clients for Business process optimization. Provides end- user training for product modules. Problem solving skills to identify analyze and assist in solving business application problem in a ERP environment

 Gathered requirements from customers for various modules. Co-ordinated customer requirements with the technical team for successful ERP implementation.  Created Functional Requirement Document (FRD). Bridging gaps in the business process through Gap fit analysis. Done D365 setups like parameters, process setups, security and role setups, and workflows for customers. Testing customer business scenarios, customizations, and developed reports before the UAT… Show more  Gathered requirements from customers for various modules. Co-ordinated customer requirements with the technical team for successful ERP implementation.  Created Functional Requirement Document (FRD). Bridging gaps in the business process through Gap fit analysis. Done D365 setups like parameters, process setups, security and role setups, and workflows for customers. Testing customer business scenarios, customizations, and developed reports before the UAT process. Feasibility test and UAT before project life. Creating test recording for users to demonstrate the process. Testing the New developments and giving the training to the users on the enhanced Database. Making Sample Test Data in the system to test the Client Scenarios. Doing documentation on (FRD) of the entire process/project. Helping clients for Business process optimization. Provides end- user training for product modules. Problem solving skills to identify analyze and assist in solving business application problem in a ERP environment Trained and supported clients and end user to help them transition into ERP successfully.  Provided Go live support and post Go live support to various customers. Show less