Information Technology Support Engineer
CurrentServed as project head for all IT Installation projectsInstall & Configure IP Telephony & PABX SystemsConfigure & Manage Windows Servers, Backups, Switches, and Routers.Configure & Manage controller-based Wireless Access points & Firewall SystemsInstall & Configure analogue & IP CCTV & DVR/NVR systemsConfigure VLAN & VPNInstallation of Door Access Control Systems & Biometric security systemsDirect the Development, Implementation, and Administration of all IT ServicesAnalyze and design new Servers & Storage SystemsEstablish new IT policies, which define the use of IT Assets within the CompanyMaintain Exchange Server, Web Server & Application ServersTroubleshoot Windows/Mac desktop clients, Network printers, and scannerConfiguring Active Directory, RAID, and BackupConfiguration & migration of Email Servers (Office 365, GSuite, Zoho)Configuration of Amazon EC2 Instances & S3 bucketsManage Employee Management SystemInstallation, configure & maintain Call center solutionsPreserves assets by implementing disaster recovery and backup proceduresAccomplishes financial objectives by forecasting requirements, preparing an annual budget, and scheduling expenditures