Academics:• Delivered power-packed sessions for CAT, IPMAT, CLAT, GMAT, GRE, and SAT products at pan India level totalling 1500+ hours over for every 12 months. That includes:• Lectures on Quantitative reasoning, and logical reasoning covering all topics theory, and time-saving strategies.• Personalized 1-on-1 mentoring, doubt solving and practice test analysis sessions.• Foundation level and Advanced level workshops for understanding basics and to learn strategies for harder level questions respectively.• Created 400+ fresh questions and designed course curriculum of GMAT, GRE, and SAT Advanced programs under Head office content team of total 3 members that outpaced overall score improvement from 70+ percentile to 90+ percentile in a span of 2 to 3 months for almost 70% Advanced program students.Center operations and Student success:• Managed a portfolio of 20+ programs under IMS-CIE (Center for International Education) and enforced its pre-sales to post-sales (end-to-end) operations at all Delhi-NCR centers including franchise centers.• Identified a few major bottlenecks and spearheaded education advisors of respective centers to implement efficient strategies to overcome them, resulting in 4.7 ratings out of 5 in overall satisfaction.• Mentored 300+ students and developed a tracker that helps to track every student’s progress at fixed intervals.• Transformed student servicing model by conducting value-added sessions other than the regular class flow and personalized mentoring at regular intervals that amplified student retention and engagement.• Chaired as SAT product servicing head to handle operations, resource allocation, lead counseling, product training to the B2C sales team, and remodel the client servicing.

• Orchestrated a team of 3 members managing inbound and outbound (B2C) direct sales of GRE, GMAT and SAT products covering the entire Delhi-NCR and nearby regions. Handled the CRM tool-LIMA software for the region.• The first region to contribute 60% sales of premium products in Q3 & Q4 FY 20-21 pan India.• Executed product and sales training sessions regularly for all education advisors including other product teams to promote opportunities for up-selling and cross-selling.• Worked closely with the marketing team to plan webinars, SMM campaigns, promotional activities like SMS marketing on monthly basis and then reviewed lead quality for each planned event.• Delivered 20+ webinars in premium schools (pan India) to promote SAT and in-house webinars for GRE and GMAT with an admissions expert for branding and building prospects.• Did sales forecasting for FY20-21 and achieved 100% revised targets. Also devised a plan with a revenue estimation of a total of 1.2cr (FY 21-22) under the study abroad segment for all Delhi-NCR centers which got approved by Vice President.

• Delivered lectures on QA, DI, LR & Advanced Maths across GRE, GMAT, CAT, CLAT, NPAT, etc., and managed progress of every assigned batch by strictly adhering to the servicing model. An achieved Retention rate of 95%.• Reworked on 100+ mocks and online drills combined across all products to ensure error-free.• Designed and delivered advanced workshops for score improvement that resulted in 30 students reaching to 90+ percentile club from the 60+ percentile. Conducted quantitative aptitude lectures in colleges for various exams.• Conducted 300+ study plans and mock analysis sessions combined on a 1-to-1 basis across all products.• Conducted Personal interviews, Group discussions etc., for students who got calls from B-schools.• Successfully Conducted EMERGE (Annual event in Endeavor careers) as event head which involves 5 competitions (three levels each) that tests overall personality as well as B-school readiness (150+ students participated).

Responsible for teaching QA, DI, and LR across all product variants (CAT, GRE, GMAT, SAT, CLAT, NPAT, etc.) and leading the Academics, student success, and student experience for study abroad exams of Vashi center.• Improved conversion ratio by conducting second level counseling with leads and with the help of redesigned servicing model was able to achieve 40% growth in FY17-18 from FY16-17 (study abroad test prep and consulting products).• Delivered GMAT 700+ level workshops, CAT maximizer workshops, and CLAT, NPAT exams workshops for score improvement. Around 150+ students improved to 90+ percentile combining all products.• Top-rated mentor of IMS Vashi FY 2017-2018 (student feedback ratings 4.8/5) across all product variants.• Developed “Concept builder” (300+ questions) which was uploaded on the student portal of all IMS students.• Successfully conducted aptitude sessions for two years in SIES college Nerul that helped students acing placement exams.• Delivered seminars in colleges to motivate students about opportunities in study abroad and how to plan the journey.

Got Certified by The Princeton Review (USA) and trained to teach Quantitative aptitude for GMAT (MBA/MIM abroad), GRE (MS abroad), SAT (Undergraduate courses abroad), SAT level-2 Maths and ACT exams.• Responsible to provide end-to-end services to the client for his/her test preparation.• After 4 months promoted to the senior trainer of North campus center and also included in core team handling inbound B2C sales and leads management to learn business development aspects.• 10+ students achieved top scores that were 770(Q50) GMAT, 332(Q170) GRE, etc., and 50+ students able to improve the score by avg 150 points in SAT, 10 points in GRE, and 12 points in GMAT.• Facilitated fellow mentors to improve feedback by making them shadow lectures as per TPR pedagogy. Trained newly hired faculties during their training period to understand products, content delivery, and vision of the organization.• Selected to teach special batches of elite schools like NSIT, DTU, etc. and attained feedback rating (4.9/5).• Conducted counseling sessions with walk-ins amplified the conversion ratio and the demo/orientation sessions for prospects at North campus center that contributed majorly to achieving targets.• Created content for the company’s website, delivered webinars on test prep strategies, and conducted refresher sessions at regular intervals for GRE, GMAT, and SAT products.• Designed demo class structure for promotional events and trained co-mentors for maximum enrolments.