Self-driven team player with a proven track record in generating globally. Demonstrated ability to generate pipelines in terms of SAL/SQL and revenue generation with Innovaccer, ITILITE, and YESpbm. Gained an in-depth understanding of customer handling and the power of persuasion during tenure at Cipla. Customer-focused with excellent communication skills, providing timely resolution to address clients' doubts, achieving First Call Resolution (FCR) while maintaining the quality of calls, and achieving organizational goals at Alight HRWith the background in Customer service and Pharmaceutical Sales and Consultation and Lead Generation for SaaS working with companies like #AlightSolutions, #Cipla and #YESpbm #ITILITE #Innovaccer.