Sr. QA /Testing Manager with ~17 years of experience in Testing Project Management including End-to-End Test Management; skills in Telecom Testing, Business Support System (BSS). Expertise in managing testing lifecycle involving requirement analysis, system study, designing, defect tracking, project sizing, status reporting, maintenance & documentation.Hands-on experience in D2D Testing, Module Functional Testing, Integration Testing, Regression Testing, UAT and Sanity. Testing Expertise in preparing & reviewing test plan, test estimation, traceability matrix, risk mitigation plan, test cases, test execution, and test results.Roles and Responsibilities• Leading test implementation for various type of customers, taking complete ownership of project planning, execution, resource budgeting and customer relationship • Managing various phases of functional end-to-end testing till production deployment & stability with help of team members at different locations • Monitoring project progress while keeping track of timelines and quality standards in Agile / Scrum Methodology • Monitoring execution w.r.t testing metrics, deadlines, preparing mitigation and report status for the respective stakeholders & senior management • Analyzing client’s requirements and strategizing the need; preparing SOW, test plan, test strategy also providing effort and time estimates • Handling end-to-end delivery of testing services across large globally distributed delivery engagements also participating in formation of TCOE (Testing Centre of Excellence) • Leadership with team management abilities, counselor, known for transparent monitoring, mentoring & knowledge transfer to the team for performance excellence • Identifying development plans for the team and discussing their performance to give right direction to the same • Acting as SPOC from testing for the client and reporting on project milestones • Resolving challenges and escalating the same to leadership where needed • Mentoring a team of lead functional and senior functional consultants engaged in project execution • Enhancing customer experience by analyzing reports from various sources, driving RCAs and service improvements Project Management | Stakeholder Management | Project & Resource Coordination | Process Improvement | Vendor Relationship Management | Requirement Analysis | Test Management | Testing Strategy | Test Planning | E2E Testing | Functional Testing | Manual Testing | Regression Testing | People Management | Agile & SCRUM Methodologies | Scrum | Jira | Project Planning | Project Timeline