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Mohammed Arafat is listed as University of Huddersfield | Ex-10 Minute School | NSU based in Manchester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mohammed Arafat.
Mohammed Arafat previously worked as Teaching Assistant at The University Of Huddersfield and Officer (Telesales, Customer Experience & Customer Lifecycle Management) at 10 Minute School. Mohammed Arafat holds Master Of Science - Ms, Business Intelligence & Analytics, Merit from The University Of Huddersfield.
As a former officer with a background in telesales and customer experience, I have a strong track record of developing and implementing successful sales strategies and managing high-performing teams. In my previous role at 10 Minute School Ltd, an online education organization in Dhaka, Bangladesh, I oversaw daily sales reporting and planning, as well as workforce management and quality assurance for our telesales and customer experience department. I was also responsible for outbound operations and training programs.In addition to my professional experience, I'm a passionate photographer and event manager. I founded Sapphire Studio in Jeddah, Saudi Arabia, during my high school days to meet the rising demand for photography services in the region. As the chief photographer, I've successfully covered multiple weddings, engagements, and corporate events. (I did my schooling and spent my childhood in Saudi Arabia)As a senior member of the North South University Young Entrepreneurs Society (YES!) in Dhaka, I developed connections with over 200 talented members and organized national and international events and seminars. Through my work with YES!, I also built valuable connections with top corporates in Bangladesh.I'm constantly seeking to expand my skill set. I'm excited to continue exploring new opportunities and making a positive impact in my professional and personal pursuits.
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Huddersfield, England, United Kingdom
- Assist the teacher/professor during lessons by setting up study materials.- Lead small group activities or discussions as directed by the lead teacher.- Assist with grading assignments, quizzes, and exams according to the lead teacher's guidelines.- Provide feedback to students on their performance, helping them understand areas for improvement.- Act as a liaison between students and the lead teacher, conveying any concerns or special needs.
Dhaka, Bangladesh
- Overlooking the Workforce Management of Telesales, Customer Experience, Customer Life Cycle Management and Virtual team (WFH Team). - Planning sales SMS & and calling cohort for utilising the resources most effectively. - Overlooking the training and quality assurance team of the student advisor program.- Stakeholder for the record keeping of all kind of financial transactions and requirements within the Outbound & Inbound Telesales Team. - Identifying and retaining the top-performing student advisors with the help of an ‘Employee Growth Plan’ and improving the performance of low-performing student advisors with guidelines ‘Performance Improvement Plan’.- Making commission structure and employee policies for the betterment of the company and employees.- Setting targets according to team capability and company requirements. - Forecast and take proactive measures to stay on top of market trends and requirements.
Dhaka, Bangladesh
• Recorded every cashflow activity for operational purpose.• Prepared quarterly and annual reports for proper understanding of company performance by the shareholders.• Maintained salary and commission disbursement for all the staffs• Kept proper track of taxes and VAT payment by the company to avoid legal issues.
Jeddah, Makkah Region, Saudi Arabia
I founded this business during my high school day out of my passion for photography and when I saw a rising demand for photographers in Jeddah and a lack of supply. Successfully covered multiple weddings, engagements, school and corporate events.
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Mohammed Arafat is listed as University of Huddersfield | Ex-10 Minute School | NSU.
Mohammed Arafat is based in Manchester, England, United Kingdom.
Mohammed Arafat has worked for The University Of Huddersfield, 10 Minute School, Sultan Shipping Corporation, Nsu Yes! (Young Entrepreneurs Society), and Sapphire Studio: Events And Weddings..
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Mohammed Arafat holds Master Of Science - Ms, Business Intelligence & Analytics, Merit from The University Of Huddersfield.
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