• Manage team of onshore and offshore engineers to deliver business demands in a fast pace development environment. • Assume long-term ownership of tools and projects, establishing sustainable development and maintenance processes.• Conduct engineering assessments of user pipelines and methods on the platform, and plan subsequent actions based on the findings.• Integrate modern industry practices into team operations and advocate for their adoption across development teams.• Engage proactively with other teams, sharing knowledge and fostering collaboration across the platform.• Stay current on the technical trends to suggest innovative idea and approaches to unique problems• Mentoring new engineers and providing insight and bring them up to speed.• Collaborate and maintain clear and open communication with the team, while sharing your experience with entire Engineering organization• Develop and enhance the shared CI/CD, automation, and monitoring components with an emphasis on quality and user experience.• Environment Management-DNA Core and surrounds release deployment in development and QA environments.• Final release testing and documentation review for DNA and surrounds – release sign off. • Performance Engineering and End to end integration with surround products • Automation Tools and administration, Load Runner, ALM,UFT ,ALI and MFConnect• Infrastructure management -On Prem , Azure cloud administration • Infrastructure Creation and networking, Patching – window and Linux servers patching • Vulnerabilities – cyber issues, Compliance – outdated software’s, unapproved tools , upgrade of approved tools ,Infra Automation and Cost control • Risk and compliance, MAPS, Audits, Access control, Vendor co-ordination,FTS Cost control • Tech stack ,Tech Testing and certifications, Tech upgrade, Tech Audit,Tech Initiatives

Working as Systems Engineer- Tech Lead in Software Development Environment (Banking and finance). My life at work revolves around Implementation and integrations, creating and maintaining the QA test environment and deployment of the core banking solution called Fiserv priority product DNA which is a very complex and extensive product used for American Banks and credit unions. Responsible for Configuring the Integrated DNA core banking environments with Open Solutions/Fiserv surround products and other US-based third party applications. Related products such as Internet banking system namely CBS, COASP, Architect and DNAWeb, Notification and Alert systems for US banks, Credit card processing systems, IVR system such as DNAVoice and ConvergeIT, middlwares such as DNAConnect and ESF, DNAMarket, DNAContact, BPS Tmagic check scanning system, ShareTeller (bank to bank and interbank banking), Card Wizard, MPI (Multipoint Integration), Document archival systems such as Nautilus and DDS. New products are continually being added like Verifast tablet and Pinpad, in each category, this activity requires building, configuring and supporting integration environments, in coordination with different teams who own third party products and are located in different parts of world and timeznoes. This collaboration is essential for real-time trouble shooting and timely issue resolution. Working on server virtualization which includes Hyper-v Microsoft virtualization, ESX servers, vcenter, Lab manager, Administration of Microsoft Azure and Skytap cloud services, Administration of Citrix xenapp and xendesktop for DNA streaming. Knowledge of build management and TFS, automation tools like QC/QTP, ALM/UFT.10 years journey with Fiserv from system Administrator to Tech Lead and from single man to now having my own team has been phenomenal and really satisfying.

 Worked as Sr. software engineer in Software Development Environment (Banking and finance). Responsible for software implementation and administration of all QA windows servers, creating and maintaining the QA test environment and deployment of the product DNA which is a very complex and extensive product used for American Banks and credit unions. Hosting DNA (A multi tier application) on the QA servers and configuring other extensions to it such as CMC, tmgic, MPI, shared teller, credit card etc. working on server virtualization which includes Hyper-v Microsoft virtualization, ESX servers, vcenter, Lab manager, vCloud and skytap Administration, Administration of Citrix xenapp and xendesktop for DNA streaming. Knowledge of build management and TFS, automation tools like QC/QTP.Core Tasks Troubleshooting and debugging Installation issues. Product deployments, upgrades, and maintenance and build deployment and installer testing. Working with configuration management and development teams to resolve build issues.  IIS 6.0 , 7.0 administration for DNA 2.1 and 3.x , 4.x application servers. Perform daily system monitoring, verifying the integrity and availability of all server Apply OS patches and upgrades on a monthly basis manually and later configured WSUS. Provide Virtual Machine environments for the QA process for all development teams, including the following responsibilities: Create VM templates that scale across multiple teams and their products, using Lab manager, vCloud and skytap. Build, manage, and maintain Windows Server and Workstation virtual machines (Server 2000/2003/2008, Windows XP, Vista) VM migration , conversions from virtual to virtual and physical to virtual, Manage workspace configurations and storage usage in VMware Lab Manager and skytap. Rigorous and thorough experience in development life cycle tool such as Vmware Lab Manger and skytap consisting Management and administration.

 Worked as Senior Engineer (FM Services) in IT Infrastructure Management at the Client Site (Ibibo Web Pvt Ltd). Basic role is management, and troubleshooting of Windows 2003 Servers on which many applications are running like Web Servers, Database, Antivirus, SQL, and Exchange 2003. Synchronize with VSNL Delhi and Netmagic Mumbai NOC Teams in Network related issues. Antivirus management etc, querying MSSQL servers for required information.Installations, Configurations and Troubleshooting of Windows 2003 servers, DNS, DHCP, Active Directory, Domain Controllers, TCP/IP, User account management, Permission Management, Terminal services, VMware, IIS, Group policies, Management and Administration of MS SQL Server/Database and Antivirus Server, MS Server load balancing, Clustering.►NT Backup, Backing up server data using VERITAS backup, Replay Image for exchange DB restore.►Creating, configuring and deploying virtual machines in production. Managing virtual machine running on VMware and Microsoft Virtual server►Ensuring continuous operation of all servers and services via Troubleshooting of all network and system related problems.►Operate the NOC Monitoring tool set to monitor networks, applications and servers as required.►Interface with above level Tech team regarding issues, ►Assist with maintenance of accurate records and documentation, update of Standard Operating Procedures.►Ensure the high-level physical security of Data Centre environments is maintained ► Prepare different reports for the different activities and send them to concerns at the end of the shift.

Worked as system Analyst on Windows Server 2003, Windows 2000 & XP. Basic role was the User management, Network Management, Antivirus License management, Printer management, taking Back Up, Software management & provide helpdesk to users Diagnosing & Troubleshooting various problems in PC Installation & Configuration of Peripherals

Worked as Customer Support Associate and the basic role were to interact with Airtel prepaid users calls and providing them assistance with the issue they come across. Operating Systems : Win2003 Server, Red Hat Linux ES4, Windows XP/2K, Solaris 8.0Networking : CCNA (CNAP), Configuration of Router & Switch Databases : Oracle 9i (SQL & PL/SQL)Packages & server : DNS, Active Directory, IIS web server, Server Load balancing, SAMBA, FTP, NFS, DHCP, RIS, VPN, Server Backup, MS Virtual Server, VMware, server virtualization and consolidation, clustering.Advanced knowledge of virtual machines (VMware or Microsoft Hypervisor, ESX servers, Microsoft virtual server, Hyper-V, MS System Center Virtual Machine Manager, VMWare V-Center, VMWare virtual infrastructure)