Junior Software Engineer
CurrentWorking for United Parcel Service (UPS)Accomplished Production Support Engineer with expertise in managing 10+ client applications for US based clients, ensuring uninterrupted operations and optimal performance.Proactive issue resolution specialist, adept at handling high-priority incidents and collaborating with cross-functional teams to provide timely solutions, minimizing downtime and disruptions.Proficient in 24*7 operations, consistently exceeding client expectations and deadlines by monitoring data dashboard for insights, preventing issues proactively