Darat al-Qahwa

• Designed, implemented, and maintained network infrastructure for 12 locations (2 Malls, 6 Supermarkets, 2 Warehouses, 2 Laundries), ensuring optimal performance and high availability. Configure Retail POS with hardware and setup Screen Layouts, receipt printer, cash drawer etc.• Manage and Configure Active Directory, windows server 2014 2019, DNS, DHCP, ISA, TMG firewall, and Policies, Cisco Routers, firewall, LAN/MAN/WAN. Static-Dynamic Routing, IPsec and VPN Network Security, Site-to-Site VPN, DMVPN.• Collaborated with cross-functional teams to define network requirements and develop solutions that aligned with business objectives. Troubleshooting and resolution of complex network issues, reducing downtime.• Implemented network security measures, including firewalls, intrusion detection systems, and VPNs, resulting incidents prevented. Conducted regular network performance analysis, identifying and resolving bottlenecks, resulting increase in overall network speed. Managed network hardware and software procurement, leading to reduction in equipment costs through vendor negotiations.• End-to-end implementations of MS Dynamics 365 Retail solutions for clients, encompassing requirements gathering, configuration, testing, and training. Worked on checking shifts, transaction, statements, and other counter side profile.• Create Screen layout for workers, setup roles and assign with branches. Setup Scale Machine, Barcode printer with application for product barcode. Managed pricing, promotions. • Worked on Supply chain management.• troubleshooting efforts, resolving technical issues and providing timely support to maintain system integrity. Contributed to the continuous improvement of internal implementation methodologies and best practices. Implementation MS Dynamic 2012-AX configuration, deployment and support applications. Build up AX Application environment and leading AX configuration.• Worked on Database MS SQL and setup backup of AX Object Server.

• Established and maintain equipment, involving hardware, software and systems.• Performed IT Management to maintain system performance and react to known issues as well as perform preventative maintenance.• Setup AD and create user and roles.• Diagnose network and system problems as well as react to failures and errors to maintain system integrity and performance.• Executes preventive and corrective maintenance to improve efficiency of IT infrastructure.• Installation of windows server, windows 10,8, Ubuntu, and Centos Working on MAC System.• Installing MS Office package (20013, 2016), Office 365thunderbird and other utility software/Services.• Sharing file & folders, Disk management, Remote access.• Create Domain Environment and joining system into Domain.• Installation & un-installation of application & utility software.