Mohd Daud

Mohd Daud Email and Phone Number

Customer Support Engineer @ Takyon Networks Pvt. Ltd.
lakhnau, uttar pradesh, india
Mohd Daud's Location
Lucknow, Uttar Pradesh, India, India
About Mohd Daud

Experienced in the field of Computer Hardware & Networking where Planning, Implementation, Administration and Troubleshooting are involved with multiple platforms OS viz., Microsoft Windows 10, Windows 11, Server 2016, 2019 MS Office 365, outstanding mentoring skills, coaching junior and senior personnel through technical issues, increasing growth and confidence among team members.

Mohd Daud's Current Company Details
Takyon Networks Pvt. Ltd.

Takyon Networks Pvt. Ltd.

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Customer Support Engineer
lakhnau, uttar pradesh, india
Website:
takyon.co.in
Employees:
65
Mohd Daud Work Experience Details
  • Takyon Networks Pvt. Ltd.
    Customer Support Engineering
    Takyon Networks Pvt. Ltd. Aug 2024 - Present
    Lucknow, Uttar Pradesh, India
    Job responsibilitiesInstall and configure computer hardware, software, networks and applications. Continuously monitor and maintain systems and networks. Respond to technical support calls from other staff members or clients and communicate how to resolve issues. Diagnose and troubleshoot system and network problems, software faults or hardware complications. Support the roll-out of new applications. Keep a record of issues, along with solutions, to refer back to in future instances.
  • Mash Agro Foods Ltd. - India
    It Incharge
    Mash Agro Foods Ltd. - India Apr 2018 - Nov 2023
    Bihar, India
    Job responsibilities• Responsible to install, set up, maintain network and configure the peripherals, cabling and equipment accordingly as per the requirement.• Identifying and acting on opportunities to improve and update software and system.• Develop and implement all IT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision.• Providing user-level training on daily applications used in; ERP Application, MS Dynamics Office 365, MS Word, MS Excel, Acrobat Reader, and other basic computer skills.• Provide technical support via e-mail, phone etc. Coordination with IT vendors and ISPs.• Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review.• Produce monthly report/ communication on IT functions as required.• Configuring of printers, scanner, biometric, EPABX System, CCTV and Windows 10.• Creating new users in Windows (Active Directory), files sharing rights management and Group Policy. Time Attendance System, and email creation in group domain.• Manage and configuring Router, Switches, Firewall.• Complete projects by coordinating resources and timetables with user division.• Conducting regular system audits.• Daily and Monthly generate of MIS report, Analyzing the cases.• Upload Data on ERP & Office 365 Cloud Server.• Prepare reports on excel using different reporting tools and formulas.• Maintain reports of Admin related, sent report daily basis and as per need.• Practical experience and expertise in handling various Data and Reporting.• Any other duties as directed by the General Manager.
  • Embarkuh Traiding Co.Llc
    Technical Support Engineer & Office Administrator
    Embarkuh Traiding Co.Llc Dec 2015 - Oct 2017
    United Arab Emirates
    Job responsibilities:• To prepare official offers/ quotations to potential customers and subsequent follow ups.• Prepare all payment vouchers as per procedures & batch together for processing into accounting system.• Handle petty-cash petty cash to be counted and reconciled monthly.• Collection on invoice.• Update stock analyses and items, we deal in.• Prepare payment for bank deposit.• Follow up for payment.• Releasing payment to suppliers.• Coordinate with suppliers for pre-sale and after sale services.• Coordinate with logistics for delivery to customers and from suppliers.• Establish import and export LC trough bank.• Transaction processed daily into accounting system.• Administrating and troubleshooting Windows Server.• Giving training and instructions to workers related to ERP Application.• Provide technical support via e-mail, phone etc.• Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement.• Responsible for maintaining the Backup network, hardware, Software, files on a regular basis accordingly as per the company policies.• Responsible for configure & troubleshooting Microsoft Outlook accounts.• Responsible for the installation of software’s like antivirus and operating systems etc.• CCTV Camera installs & configure.• Time attendance system & EPABX installs & configure
  • Mash Agro Foods Ltd.
    Network Administrator & It Incharge
    Mash Agro Foods Ltd. Jun 2013 - Dec 2015
    India
    Job responsibilities: • Administrating and troubleshooting Windows Server.• Responsible for ERP Software controlling and implementing.• Giving training and instructions to workers related to ERP Application.• Responsible to install, set up, maintain network and also configure the peripherals, cabling, and equipment accordingly as per the requirement.• Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components.• Responsible for maintaining the Backup network, hardware, Software, files on a regular basis accordingly as per the company policies.• Timely analyze whether any repairs or replacements in needed.• Responsible for configuring & troubleshooting Switch, Router, Network printers.• Responsible for configuring & troubleshooting Firewalls device.• Responsible for configuring & troubleshooting Microsoft Outlook accounts.• Responsible for the installation of software’s like antivirus and operating systems etc.• Responsible for maintaining the network & troubleshooting the network-related issues.• Responsible for troubleshooting internet issues.• CCTV Camera installs & configure.
  • Wipro Infotech
    Technical Support Engineer
    Wipro Infotech May 2012 - Apr 2013
    Lucknow Area, India
    • Installation of network and configuration of networking devices Switch, Router, Network printer.• Maintaining Microsoft windows Server installing & configuring Active Directory Services.• Installation of software antivirus and operating systems.• Provide onsite technical supports for systems and networking devices.• Managing domain users in domain network.• Bandwidth using management & access usage control, troubleshooting of LAN/WAN, Data Backup and Recovery.• Installing & Managing Exchange Server 2003.• Coordinating with each team members.• Provide technical support via e-mail, phone etc.
  • Aisect Computer Centre
    Technical Head
    Aisect Computer Centre Mar 2010 - Feb 2012
    Unnao
    Job Responsibilities:Provided training with new technique, made interesting technical sessions .Provided solutions for all technical issues like IOS installation in Routers, installation of wireless routers. Providing training on troubleshooting of system problems and networking problems.Managing computers LAB, Trouble Shooting the Systems and networking Problem.Implementation of managing access control list, wide area networking protocol.Providing trainings on HARDWARE, MCSA and CCNA.

Mohd Daud Skills

Windows Microsoft Office Troubleshooting Active Directory Windows Server Printers Photoshop Windows 7 Network Administration Dhcp Switches Dns Wan Routers Lan Wan Firewalls Microsoft Exchange Remote Assistance Cisco Routers Windows 8.1 Vpn Erp Implementations Ccna

Mohd Daud Education Details

  • Csjm Kanpur University
    Csjm Kanpur University
    Information Technology
  • M.V.M College
    M.V.M College
    Intermediate

Frequently Asked Questions about Mohd Daud

What company does Mohd Daud work for?

Mohd Daud works for Takyon Networks Pvt. Ltd.

What is Mohd Daud's role at the current company?

Mohd Daud's current role is Customer Support Engineer.

What schools did Mohd Daud attend?

Mohd Daud attended Csjm Kanpur University, M.v.m College.

What skills is Mohd Daud known for?

Mohd Daud has skills like Windows, Microsoft Office, Troubleshooting, Active Directory, Windows Server, Printers, Photoshop, Windows 7, Network Administration, Dhcp, Switches, Dns.

Who are Mohd Daud's colleagues?

Mohd Daud's colleagues are Yasmeen Parween, Amit Kumar, Rajib Dutta, Devendra Kumar, Shailendra Kumar Verma, Priyanshu Shekhar, Naveen Singh.

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