Mohd Faiz Abbas

Mohd Faiz Abbas Email and Phone Number

Senior Client Service Specialist @ Moody's Analytics
Noida, UP, IN
Mohd Faiz Abbas's Location
Noida, Uttar Pradesh, India, India
About Mohd Faiz Abbas

With more than 7 years of experience in product support, I possess a strong background in providing technical assistance to enterprise clients.My expertise lies in delivering top-notch support while ensuring client satisfaction.

Mohd Faiz Abbas's Current Company Details
Moody's Analytics

Moody'S Analytics

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Senior Client Service Specialist
Noida, UP, IN
Mohd Faiz Abbas Work Experience Details
  • Moody'S Analytics
    Senior Client Service Specialist
    Moody'S Analytics
    Noida, Up, In
    View
  • Rms
    Associate Implementation Engineer
    Rms Jan 2022 - Present
    Noida, Uttar Pradesh, India
    - Provide technical support to enterprise clients for various catastrophic modeling products, ensuring a seamless experience to help them achieve their business goals efficiently. - Assist clients with product-related technical issues through email correspondence and live meetings. - Deliver personalized training sessions to clients to enhance their understanding and utilization of the products. - Offer technical solutions to clients, resolving their challenges effectively. - Serve major insurance and reinsurance companies such as Allianz, GuyCarp, Gallagher Re, Aon, and AXAXL.
    View
  • Adobe
    Technical Support Consultant
    Adobe Jul 2020 - Dec 2021
    Noida, Uttar Pradesh, India
    - Provided technical support for Adobe product "Sign" to Enterprise customers via emails and chats. - Resolved customer issues promptly and efficiently to ensure high satisfaction
    View
  • Aftership
    Application Support Engineer
    Aftership Dec 2017 - Feb 2020
    Noida
    - Worked as an Application Support Engineer,handled tickets over zendesk and worked on tools like JIRA,Zendesk,mixpanel and Postman,also tested API's.
  • Hcl Technologies
    System Analyst
    Hcl Technologies Aug 2016 - May 2017
    Noida, Uttar Pradesh, India
    - Provided technical support to one of the usa's biggest health insurance company"Anthem", troubleshooted issues over live chats,performed mainframe password resets for different locations in US,documented tickets on service now.
    View

Mohd Faiz Abbas Education Details

Frequently Asked Questions about Mohd Faiz Abbas

What company does Mohd Faiz Abbas work for?

Mohd Faiz Abbas works for Moody's Analytics

What is Mohd Faiz Abbas's role at the current company?

Mohd Faiz Abbas's current role is Senior Client Service Specialist.

What schools did Mohd Faiz Abbas attend?

Mohd Faiz Abbas attended Raj Kumar Goel Institute Of Technology, Ghaziabad.

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