Mohd Gulfam Alvi

Mohd Gulfam Alvi Email and Phone Number

National Head - Services @ Exato.ai
Mohd Gulfam Alvi's Location
Delhi, India, India
About Mohd Gulfam Alvi

"As the National Head-Services at Exato AI, I bring 14 years of experience in leading tech teams and implementing solutions, including NICE WFM, QC, Nexidia and NICE Engage. My certifications in NICE IEX WFM, NICE QC Nexidia and Microsoft Windows Server underscore my technical expertise and commitment to excellence.Recently, I completed an MBA, which has further refined my strategic and leadership capabilities. This advanced education enhances my ability to integrate business strategy with technology solutions, driving organizational growth and operational efficiency."

Mohd Gulfam Alvi's Current Company Details
Exato.ai

Exato.Ai

View
National Head - Services
Mohd Gulfam Alvi Work Experience Details
  • Exato.Ai
    National Head - Services
    Exato.Ai Apr 2022 - Present
    Noida, Uttar Pradesh, India
    View
  • Exato Technologies Pvt. Ltd.
    National Lead-Wfm
    Exato Technologies Pvt. Ltd. Apr 2020 - Jul 2022
    Noida, Uttar Pradesh, India
    View
  • Asm Enterprise Solution Pvt Ltd
    Deputy Manager
    Asm Enterprise Solution Pvt Ltd Jan 2019 - Apr 2020
    Navi Mumbai, Maharashtra
    Act as a resource for customers, distributors, and internal personnel on interfaces, imports, exports, and features. Act as technical resource for other Implementation tasks of Contact Center Solution (NICE WFM IEX and NICE ENGAGE) as neededDeveloped and delivered progress reports, Support handover documentation and presentations to Support team.Implement/Configure LDAP for authentication, Configure/Integrate API Web, SOAP services to Import/Export & connecting reporting system. Perform Smart Sync Integration on WFM to send correct data for billing system.Application upgrades, new releases and provide Advance Level Support to the customers while Installation of WFM, Engage products.
  • Futuresoft (India) Private Limited
    Technology Specialist
    Futuresoft (India) Private Limited Apr 2011 - Dec 2018
    New Delhi Area, India
    Managing & Maintaining Servers, Network services. NICE WFM deployment & implementation and support in various customer environments.
    View
  • Iacm Smartlearn Ltd.
    Senior Technical Instructor
    Iacm Smartlearn Ltd. Feb 2010 - May 2011
    Job Responsibility :Implementing, managing all servers and hardware devices.Provide the training to trainers and students.
    View

Mohd Gulfam Alvi Education Details

Frequently Asked Questions about Mohd Gulfam Alvi

What company does Mohd Gulfam Alvi work for?

Mohd Gulfam Alvi works for Exato.ai

What is Mohd Gulfam Alvi's role at the current company?

Mohd Gulfam Alvi's current role is National Head - Services.

What schools did Mohd Gulfam Alvi attend?

Mohd Gulfam Alvi attended Manipal University Jaipur, Chaudhary Charan Singh University.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.