As an Administrative Assistant intern, I played a key role in supporting daily office and operational tasks. I assisted with document preparation, including Delivery Orders (DO), and coordinated logistics for deliveries. Additionally, I managed data entry using the company’s proprietary software, ensuring that all records were accurately maintained within the system. My responsibilities also included scheduling, organizing documentation, and handling communications with internal teams and external vendors.Throughout the internship, I honed my skills in multitasking, organization, and using software tools like Microsoft Office Suite and custom systems, gaining valuable experience in both administrative and operational processes.

In my role as a Customer Service Staff member in the Banquet department at Sutera Harbour Resort, I was responsible for ensuring exceptional guest experiences during events. I worked closely with the banquet team to set up venues, greet and assist guests, and provide attentive service throughout functions such as weddings, corporate events, and private gatherings. My duties included:Assisting with event setup, table arrangements, and decorations.Welcoming and guiding guests to their designated areas.Handling guest inquiries and ensuring their needs were met promptly and professionally.Collaborating with kitchen and service staff to deliver timely food and beverage service.Ensuring cleanliness and organization of the venue before, during, and after events.This position helped me develop strong customer service, communication, and teamwork skills, while also deepening my ability to work under pressure in a fast-paced, event-driven environment