Mohd Hilmi Anuar Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

•Provided IT technical support on hardware and software for individuals and small organisations•Real-time assistance to fix any technical difficulties

•Provided safe driving practices to customers •Maintained level of service as per SOP highlighted•Ensured the vehicle is in immaculate and safe conditions per company guidelines•Gave excellent customer services to ensure satisfaction

Klang, Selangor, Malaysia

•Responsible for the marketing plans and distribution of stocks on days leading up to events•Coming up with business strategies in attracting potential customers and existing ones

Malaysia

Shah Alam, Selangor, Malaysia

•Handled IT operational and technical support on hardware and software in various departments and plants•Managed email filtering system and controlled the email traffic to reduce downtime error•Developed, maintained and controlled the company’s website and intranet used for file sharing and storage, to meet the audit standard using .ASP language•Monitored and reviewed every department usage of cartridge and toner. Periodically need to reduce the consumption before bringing the result into monthly IT meeting

Setia Alam, Shah Alam

•Registered official photos of students, staffs and parents into registration system based on school SOP•Ensured the IT operational and technical support were smooth for both international and private schools for the usage of teachers and school administrators•Fixed and maintained any faulty devices, cables or parts within schools. Soldiered disjointed cables, sound system replacement and smart board projectors

Mutiara Damansara, Kl

•Recorded and managed all IT assets of company (hardware and software) and provided inventory report on monthly basis•Implemented the Cloud-based platform servers for EKUINAS IT infra using Microsoft365•Followed u p and requested on the purchase of every license subscription, license renewal, hardware, software updates and IT system maintenance•Provided daily operational and technical support to end-user including installation, configuration, upgrading and troubleshooting

Bukit Jelutong, Shah Alam

•Assisted with projects implementation which includes planning, software setup and configuration•Performed and monitored backup procedures and occasional recoveries to ensure backup integrity•Conducted troubleshooting end-user hardware and software issues, diagnosed problems, implemented corrective action procedures within prescribed guidelines and escalated to other technical resources

Shah Alam

Bachelor'S Degree, Computer Software Engineering

Diploma, Computer Forensic

Education record