Developed and implemented comprehensive maintenance schedules and inspection plans, enhancing operational efficiency.- Played a pivotal role in ensuring FM service providers adhered to contractual standards, particularly for specialist systems, resulting in improved project outcomes.- Authored detailed FM monthly reports and meticulously oversaw maintenance activities, consistently meeting or exceeding defined schedules and response times.- Conducted rigorous inspections of planned maintenance activities, guaranteeing service delivery aligned with contractual obligations.- Fostered robust support and communication channels with clients, significantly enhancing customer satisfaction within the area of responsibility.- Prepared and submitted accurate quotations and estimates in collaboration with technicians, ensuring financial precision and transparency.- Upheld stringent Health and Safety standards, as well as contract specifications and workmanship quality, throughout construction and maintenance phases