Mohd Sameer Email & Phone Number

Dubai, United Arab Emirates

In my role as a Ground Operations Planning Assistant at Meeting Point Emirates, I was responsible for planning, optimizing routes to ensure timely and efficient travel between destinations. I organize and book various transportation options, including buses, vans, cars, and shuttles for tourists, as well as Marhaba Services. Creating comprehensive transportation timetables that align with tour schedules and ensure these schedules are updated in real-time to reflect any changes or delays. Additionally, I promptly resolve any transportation-related issues, such as delays, breakdowns, or no-shows, to maintain smooth operations.

Dubai, United Arab Emirates

Working as excursion consultant, I specialized in planning and organizing excursions and trips for FITs and groups. Upon receiving bookings from hotel representatives or the travel desk, I swiftly recommend the most suitable excursions. Coordinating with the operations team to arrange transportation and ensure clients receives their tickets or vouchers promptly. Additionally, I oversee on-site activities for FITs and corporate groups, ensuring seamless execution of all arrangements. My goal is to provide a smooth and enjoyable experience for all participants.

Dubai, United Arab Emirates

As a Customer Support Agent, i was responsible to investigate and action enquiries, concerns and requests from customers who have already made a booking via our Sales department or from our website.

Delhi, India

As an operation's officer, my role is to record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc. Maintain compliance to the standard operating procedures.

Master'S Degree, Commerce

Bachelor'S Degree, Commerce

Diploma, Tourism And Travel Services Management, A