* Website design and concept, framework, UX, UI design, web development, debug, testing and deployment.* Plan and design mobile app life cycle, design UI, UX design, mobile application development, debug, testing and deployment. Plan and design software solution and life cycle, analysis system requirements, software development, debug, testing and deployment.

Successfully meeting Key Performance Indicators (KPI) set by the company at least meet minimum target by registering 45 new cases and 15 fast track cases on a daily basis, based on strong understanding various travel insurance policies. Maintaining Turn-Around-Time (TAT) for claim processing at minimum one day or zero on a new case registration, fast track cases and correspondences cases, respectively. Liaising with clients over the phone or e-mail on status of claims and assist clients in filling up claim forms and as for an incomplete claim submission, I will follow up with respective clients and advise them to complete and submit again within time frame.Doing outbound call to respective clients for clients in Malaysia and advise them to resubmit claim forms to insurance office so they can process the claim as soon as possible.

Liaising and negotiating with delinquent clients to arrange payment for overdue loan bank outstanding within time frame, succeed meet both target for one month overdue and two month overdue then improve bank's position on non performance loan. Working as a team player and collaborating each other in achieving team target and personal target by scoring an individual key performance index, positioning team in the second place out of five consistently.Attending in-bound call and attending customer’s inquiries and comply with clients request for release letter, full settlement letter and redemption letters.carrying out-bound call to respective clients with call etiquette and verification before proceed on negotiation for over due payments.

Run smoothly retail operation from floor until cashier counter with merchandiser prices update in system and arrange prices tag into its right place for adjusting prices and merchandises is in right place. Consistently delivery double-growth rate sales, at 11 percent or an average RM40,000 sales a day, by commencing various marketing campaigns to lure customers into store and increase foot traffic, hence the store sales shown growth. Coordinating works among colleagues and running the promotion campaign as a team in store and out store, bring in additional revenue 20 percent as compare to normal day, in conjunction with festival and warehouse sales.Checking inventories in store and clarified whether number of inventories in store is tally with information in data base and made correction if there mismatch number of inventories in store and in database

Building financial model to meet analysis requirement in forecasting cash flow, forecasting income statement and computing equity valuation for investment and feasibility reasons. Analyzing financial statement, income statement, balance sheet, cash flow statement and financial ratios to asses firm's financial strength and weakness under financial stress to determine its capability to serve debt obligation or in financial strains situation.Recommending call on equity stock to investors based on different value( margin safety) between intrinsic value and market price after reporting quarterly and yearly financial reports, proforma financial statement, business analysis, risks, peer relative comparison stock pricing, catalyst, gear ratios and dividend yield. Providing insight and advisory on takeover offer to minority shareholders by main shareholders through consideration of firm's equity valuation, firm's book value, market prices versus offer bid stock prices. Attending company briefing, which is under house coverage, to participate in question and answer session on quest the company direction in the future. All inputs in a briefing and future plans taken into account for any adjustment on future financial forecast, stock recommendation call and intrinsic value. Preparing economic report on a monthly, quarterly and annually basis to inform the state of national economy performance through reports such as consumer price index (CPI), industrial production index (IPI), gross domestic product (GDP) and external trade.