• Launched Gen AI and Agentic framework driven automated test plan/case generation product reducing the time to market of a software application, increasing the customer satisfaction by 30%• Launched a Gen RAG chatbot for a customer support team, resulting in automation of 60 % of support requests of 2.1 MN customers to reduce costs by 45% over three years • Prioritized product roadmap with developers, aligning the product vision with the market needs and business strategy for a GEN AI… Show more • Launched Gen AI and Agentic framework driven automated test plan/case generation product reducing the time to market of a software application, increasing the customer satisfaction by 30%• Launched a Gen RAG chatbot for a customer support team, resulting in automation of 60 % of support requests of 2.1 MN customers to reduce costs by 45% over three years • Prioritized product roadmap with developers, aligning the product vision with the market needs and business strategy for a GEN AI RAG application for reverse engineering of the legacy code • Took ownership and created a new service line for LLM powered apps which resulted in 30% project revenue increase on average and 100% customer return for additional projects • Led the go -to -market strategy and product adoption plan for email and SMS campaigns customers, encroaching 2 regions • Led an App modernization platform on Microsoft azure cloud platform that grew the userbase to 100000 three months ahead of plan• Researched market opportunity and defined a customer segmentation and value proposition for data quality framework on cloud• Designed a data transformation/engineering platform that increased the business efficiency by 30 % by automating the KPI/metric generation from raw data • Led the engineering team for personalized analytics mobile/web app achieving 60% increase in average project profit Show less

• Led data Migration project from on prem to Microsoft cloud environment, reducing customers over all cost by $5000Per project and presented client the data analysis report • Managed the product evolution of an existing data engineering product line, resulting in a 5 % in customer satisfaction• Analyzed data and key Performance indicators (KPI) metrics to drive insights and measure user performance, overhead costs, and ROI per month (budget) which also led to an increase the user… Show more • Led data Migration project from on prem to Microsoft cloud environment, reducing customers over all cost by $5000Per project and presented client the data analysis report • Managed the product evolution of an existing data engineering product line, resulting in a 5 % in customer satisfaction• Analyzed data and key Performance indicators (KPI) metrics to drive insights and measure user performance, overhead costs, and ROI per month (budget) which also led to an increase the user retention by 5 %• Conducted code reviews and A/B tests for AIML applications leading to decreased in error by 15% • Conducted comprehensive analysis of the market landscape to identify areas of opportunity and potential threats to business resulting in a 30% growth • Led the UI/UX engineering team using Agile to develop operational insights Web (Cloud) and Mobile applications working with internal stakeholders and customers to incorporate feedback to application • Conducted user research through interviews, focus groups, surveys to validate early hypothesis. Created business plan incorporating a product life cycle, GTM, pricing and marketing strategies for a beta version Show less

• Created a Machine learning powered internal tool that reduces the burden on customer support and helped the company to reach a target NPS score of above 80 in a customer focused environment • Implemented Product launch with marketing and product design to deliver customer daily updates and a delightful user interface • Redesigned the look and feel of a product and build wireframes and mock ups as a SME using UI/UX design tools like Figma which guided increase in customer engagement by… Show more • Created a Machine learning powered internal tool that reduces the burden on customer support and helped the company to reach a target NPS score of above 80 in a customer focused environment • Implemented Product launch with marketing and product design to deliver customer daily updates and a delightful user interface • Redesigned the look and feel of a product and build wireframes and mock ups as a SME using UI/UX design tools like Figma which guided increase in customer engagement by 15%• Headed the product release plans and set expectations for the delivery of the new functionalities to increase customer satisfaction by 15%• Stirred action plans which mitigated roadblocks impacting successful team completion of release/sprint goals, resulting in decrease in time to market by 20 % Show less

• Acted as a liaison between Product, IT, and sales team to understand customer demand for new features and prioritize the product roadmap leading to a 35% increase in yearly revenue • Owned the product roadmap and met 96% of all features deadlines with prioritized product backlog including creating user stories, development stories and technical debt based on business priority/scope • Supervised cross functional teams of up to 10 people throughout all the stages of the product… Show more • Acted as a liaison between Product, IT, and sales team to understand customer demand for new features and prioritize the product roadmap leading to a 35% increase in yearly revenue • Owned the product roadmap and met 96% of all features deadlines with prioritized product backlog including creating user stories, development stories and technical debt based on business priority/scope • Supervised cross functional teams of up to 10 people throughout all the stages of the product development cycle, documenting technical specification and launching 3 products within 18 months • Facilitated planning and scheduling of two weeks sprint following Agile and clearly articulated the product vision to the engineering team resulting in hitting 90% of the product goals defined at the beginning of the year 2014• Reduced training time by 60% for the client and implementation team by providing rich product documentation, ranging from release notes to documenting the requirements Show less

• Designed and build an end-to-end software development process for the team, resulting in a 50% increase in productivity• Developed an e- commerce platform handling $5m sales in 2012 by collaborating with a team of 5 engineers • Deployed SOAP web service to link the current application with ASP .NET to enable messaging services for enterprise customers