Achievements:Led the successful launch of the Beta Version of Agilibo.info, achieving a 40% increase in Average Retention and a 25% growth in Monthly Active Users (MAU) within the first quarter.Implemented strategic initiatives resulting in a 90% increase in customer satisfaction and a 30% reduction in churn rate within six monthsDoubled new user sign-ups post-launch and achieved a 30% increase in the conversion rate from sign-up to activation.Introduced a Generative AI feature for creating user stories, saving 90% of user time, demonstrating expertise in leveraging AI for product enhancements.Secured vital government funding to support strategic initiatives and fostered impactful results aligned with company objectives.Set out a clear, focused product vision and strategy for long-term growth, ingrained culture of data, experimentation and innovation, deepened customer focus and mobilized cross-functional “squads”—resulting in sharp increases in user conversion, satisfaction and retention.

Achievements:Generated a 15% revenue increase in mobile data connectivity, reduced customer complaints by 20%, and lowered churn rate by 10% through enhanced mobile data services within one year.Raised division revenue by 5% with the airport surveillance system, decreased security breaches by 50%, reduced surveillance system downtime by 20%, and maintained a 99.9% uptime over one year.Achieved a 5% revenue increase, reduced response coordination time by 25%, and maintained a 99% system availability, bolstering operational readiness over a one-year period.