Mohammed Al-Atari Email & Phone Number

Kuwait

• Key member on bank’s digital transformation project to implement full digital bank with T24 system.• Lead and manage a team of 21+ members including software developers, application support team and project managers for system design, development, testing, implementation, roadmap and troubleshooting.• Point of contact (Business Service Leader - BSL) between IT and business teams to align IT developments and systems roadmap with business objectives and bank strategies.• Direct and oversee assigned projects from conception to the finished product and implementation including project planning, management, execution and completion as per cost, quality and deadline. • Lead and orchestrate challenging integrations between heterogeneous systems, and develop a complicated integration layer between Core banking (Phoenix – XAPI/TPI) and bank e-channels including SMS, USSD, Cortex/IST, ATM, IVR, Call Center, Online Banking and Mobile Banking.• Accountable for all bank e-channels and payments switch (Cortex & IST) change requests, implementations and certifications with national & international switches (KNET, VISA, MasterCard). • Ensure that all assigned projects are completed to specification, within an established timeframe and budget to meet business requirement and customer’s impact• Monitor the day-to-day live system issues/tickets to SLA with business users and 24/7 uptime and improve IT KPIs.• Create and develop overall technology standards and practices and ensure adherence ensure quality, consistency, and efficiency.• Work extremely closely with the software development team to support the SDLC, deployments, DevOps, architecture, and more. To provide best practice for engineering methodology (development, testing, debugging for software and systems)• Responsible for and managing the development and execution of the IT budget within organization

Kuwait

• Managing and coaching up to 12 members of software development team, application support team and project managers in terms of budgeting, system design, development, testing, implementation, roadmap and troubleshooting.• Setting high development and support standards, establishing accountabilities and measuring performance with Minto’s values. • Responsible for technical support with monitoring production applications, gap analysis and application training. Designing and building solutions based on best practices and complexity of systems involved, while ensuring clear understanding of the bank’s Vision, Mission, Values and Business objectives. • Defining project objectives and plans, including delineation of scope, budgeting, scheduling, set performance requirements and creating detailed project planning schedules to meet agreed project delivery deadlines within quality standards.• Responsible for all bank e-channels (Online\Mobile Banking, Call Center\IVR and SMS\USSD) and payments switch (u/SWITCHWARE & S2M) change requests, implementations and certifications with national & international switches (KNET, VISA, MasterCard). • Leading & orchestrating numerous challenging integrations between heterogeneous systems, and developing a highly challenging, complicated integration layer between Core banking (Phoenix – XAPI/TPI) and bank e-channels including SMS, USSD, u/Switchware,S2M, ATM, IVR, Call Center, Online Banking and Mobile Banking.

Kuwait

Kuwait

Kuwait

• Developed and managed a high-performing team of 9 members (including 4 developers and 5 support staff) for managing day-to-day operations of the department: scheduling, progress tracking and problem-solving. • Managed system design based on customer requirements and best practices; designed and specified algorithms and user interfaces; prepared end-user documentation: manuals, online help and code from proprietary protocol specifications.• Responsible to oversee and execute the technical activities and deliverables for client implementation projects. • Managed project deliverables using agile development and management techniques. • Liaised and interacted with customers from initial requirement specification through to full-functional specification, pre- and post-delivery testing, and post-release support; attended pre-sale customer briefings as technical support for sales. • Set and executed strategic direction for company products, including offering and portfolio planning, products roadmap, product development and company expansion.• Managed the entire product life cycle including product planning, development and support services; managed and planned products portfolio revenue, and controlled the revenue assurance.

Kuwait

• Defined, developed, tested, analyzed & maintained new software applications to achieve business requirements.• Collaborated with other developers and designers for the development of new software programs & applications.• Managed entire software development including requirements gathering, the scope of the project, coding, testing, database administration as well as detecting and fixing bugs. • Designed and developed a client-server application (ODBC, ADO, ADOX) using VB 5.0 &VB 6.0 as a front-end and MS SQL Server 7.0 as a back-end to store the information, plus an Access 97 database for tracking the inventory system.• Designed tables and relationships and developed a Contact Management Access 97 application. Tested the logical design using queries, designed the forms (GUI), written code using Access Basic and Jet SQL, and generated reports.• Managed & developed a system for vending machines to sell prepaid cards.• Collated user requirements, dealt with users and performed component change impact analysis, wrote the system design for the required systems, and provided full system support.• Produced well-organized, optimized and documented source code; managed debugging of existing source code.• Identified areas of modification in existing applications and developed those modifications; made recommendations and set priority for software development.• Ensured system is up-to-date with the latest technologies and trained users to use new/modified systems.• Provided technical assistance to deploy and support software solutions; ensured all new software functions smoothly across various programs and platforms.• Monitored the quality of solutions developed, ensuring development standards are maintained & followed.• Ensured software is up-to-date with the latest technologies and trained users to use the new/modified system.