As a Product Manager at ICICI Bank, Arham is responsible for managing the ETRG (E-Trade Receivables Group) product, which enables SMEs to access finance through digital platforms. He works with cross-functional teams, including sales, marketing, technology, and operations, to deliver customer-centric solutions that enhance the user experience and drive business growth.Arham has a strong background in Product, having completed his MBA from IIM Sirmaur, where he specialized in marketing and operations. He also holds a BTech in Electronics from SRMCEM, Lucknow. Prior to joining ICICI Bank, he worked as a Business Analyst at Ninjacart, where he streamlined the data queries, developed product dashboards, and executed a referral program that increased the number of traders on the app by 10,000+. He also completed a live project on brand building for Hershey's Exotic Dark, as part of the INDUSTRYCreds™ Certification by Kraftshala. Arham is passionate about creating innovative and impactful products that solve real-world problems and add value to the customers. He has a keen interest in product analytics, customer relationship management, and business development. He is always eager to learn new skills and explore new domains. He enjoys watching and playing football in his spare time.