Working as Technical & application support on radiology field responsible to perform QC QA Check /preventive/corrective maintenance on equipment, Manage issues and escalade them, when necessary, to 2nd and 3rd tier support.Assist internal and external customers on-site and remotely on technical issues Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, meeting commitments and arrival times. Understand customer's business and competitive environment. Generate revenue growth by offering solutions aligned with service portfolio.Operate under the required knowledge of State and Federal regulatory requirements. Adheres to established training, quality, and safety requirements.prioritize and review daily sales activities performed call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.Identifying the customers’ current and future requirements and demonstrating how a product meets their needs. A comprehensive knowledge and experience in dealing with Tenders and multi scale Projects.

Work as Technical Support Engineer Responsible for company products such as Bio logical Safety Cabinet, air quality systems, Autoclave, Defibrillator, Electric Beds, Dental Chair Critical equipment’s ,Specialized in IVF Clean Room concept, controlled Environment Facilities, contamination control, and General Medical Equipment’s, Advanced electrical and electronic knowledge allows to troubleshoot and solve issues, which may be explained in repair manuals or through work orders issued by the company responding to clients queries. Demonstrating how a product meets a client’s needs, identifying the customers’ current and future requirements, Tenders & Projects Knowledge, travelling to visit potential clients and negotiating tenders, contract terms and conditions.

Reporting to the service chief engineer daily , responsible for over 300 equipment Service and repair , worked as Team Leader of electromechanical Team and responsible for the corrective (CM) and preventive maintenance (PM) of the medical devices such as: Electrical Beds , Physiotherapy Equipment - electrical pedal exercise, patient Hoist (lifter) , automatic wheel chair , vibrating machine Electrotherapy, Shortwave, Hydro Collector, Nerve Simulator , Feeding & Infusion pump, Oxygen Concentration ,Suction Machine, OT light, Photo Therapy Unit Patient monitor, Weighing scale, Electrical Safety and Radiation safety concepts- Good knowledge about steam sterilizers ,washer disinfection unit. Arranging training program for Doctors and medical staff.

Inspection of incoming medical equipment, performing preventive maintenance, Daily inspection of equipment Maintaining record: equipment history, quotations, contract services .Verifying all the equipment it working in good condition and compatible with the standards.

Attending emergency breakdowns and conducting preventive Maintenance of ICU and surgical equipment. Advising and providing expertise to the medical staff. Worked as BIO MEDICAL ENGINEER Responsible for maintenance and repair of medical equipment in the hospital. Reporting to manager of support service