Mohamed El Shahed Email & Phone Number

El Sheikh Zaid, Al Jizah, Egypt

• Take full responsibility for designing all company materials, including brochures, banners, roll-ups, billboards, and digital assets, ensuring they meet the highest standards and align with the brand’s identity.• Regularly create and manage social media content to keep platforms active and engaging, often juggling tight deadlines to meet the demands of a growing audience.• Oversee and coordinate with the social media agency, monitoring their work, providing feedback, and ensuring all materials align with the company’s goals while optimizing their performance.• Develop video content for campaigns and events, balancing creative storytelling with technical execution under strict time constraints.• Play a critical role in the planning and execution of events, handling creative designs, logistical coordination, and last-minute challenges to ensure success.• Assisting in planning, design, and execute email marketing campaigns, focusing on enhancing audience engagement and driving measurable results.• Meticulously review and edit English content, maintaining high standards of professionalism and ensuring clarity across all company communications.• Participate actively in brainstorming and implementing marketing strategies, often going beyond expectations to deliver comprehensive solutions.• Assist in the creation of promotional materials like presentations and pitch decks, ensuring they stand out with visually compelling designs and clear messaging.• Manage an exceptionally heavy workload, consistently balancing creative, and technical tasks to meet deadlines and deliver exceptional results across all projects.

Toronto, Ontario, Canada

• Conceived and designed Coredify’s visual identity and name, establishing the foundation for its unique and professional brand presence in the market.• Balanced Coredify’s startup challenges with determination, laying the foundation for the agency’s success and growth through high-quality work and commitment.• Successfully led and designed branding projects for Coredify’s clients, including logo creation, brand identity development, and cohesive visual guidelines that elevated their market presence.• Created and managed social media content for clients, including posts, stories, reels, and advertisements, ensuring high-quality designs that drove engagement and aligned with their brand tone.• Designed several printed materials, tailored to the unique needs of each client, delivering impactful visuals that communicated their messages effectively.• Prepared detailed proposals and presentations for potential clients, showcasing Coredify’s services and design samples to secure partnerships.• Worked closely with clients to ensure designs aligned with their brand vision while offering creative insights to enhance project outcomes.• Took the lead in providing data-driven marketing solutions, focusing on maximizing ROI for clients while managing multiple projects simultaneously under tight deadlines.• Coordinated effectively with the team to develop and implement strategic marketing plans, covering everything from content creation to campaign analysis.• Maintained a focus on innovation and creativity, ensuring each project stood out in a competitive market and exceeded client expectations.

6Th Of October, Al Jizah, Egypt

• Designed and delivered branding projects that aligned with clients’ visions, including logo designs, brand guidelines, and visual identities.• Created a wide range of social media designs, including posts, stories, and advertisements, tailored to boost engagement and brand awareness.• Produced professional brochures, flyers, and invitations with creative layouts that effectively conveyed messages and captured attention.• Developed banners, roll-ups, and billboards for events, campaigns, and advertising, ensuring high visibility and impactful communication.• Specialized in creating visually appealing and cohesive designs across various mediums, maintaining consistency with brand identities.• Experienced in both print and digital formats, ensuring designs are optimized for different platforms and purposes.• Successfully collaborated with clients and teams to transform ideas into visually compelling and functional designs.• Known for an eye for detail and a commitment to delivering designs that exceed expectations.• Regularly updated design skills and techniques to stay ahead of industry trends and deliver innovative solutions.

6Th Of October, Al Jizah, Egypt

• Provided professional voice-over services in both Arabic (Egyptian accent, Saudi accent, and standard Arabic) and English, demonstrating versatility across languages and accents.• Delivered high-quality voice work for several successful campaigns, tailoring tone and delivery to resonate with target audiences.• Specialize in crafting engaging, clear, and impactful voiceovers for various formats, including advertisements, corporate videos, documentaries, e-learning modules, and promotional content.• Known for exceptional articulation and natural voice delivery, ensuring clarity and emotional connection in every project.• Worked with diverse clients across industries, adapting voice styles to align with brand identity and campaign goals.• Skilled in performing under tight deadlines while maintaining professional quality and meeting project specifications.• Experienced in self-directing and collaborating with creative teams, including scriptwriters and producers, to deliver the perfect voice for each project.• Familiar with voice-over recording tools and techniques, ensuring optimal sound quality and efficient post-production processes.• Committed to continuous improvement, regularly refining voice techniques to stay relevant in a competitive market.• Received positive feedback from clients for the ability to bring scripts to life and deliver a memorable auditory experience.

6Th Of October, Al Jizah, Egypt

• Enhanced the candidate experience by resolving all candidate issues and inquiries while delivering exceptional customer care within a professional setting.• Communicated directly via email and phone to address and resolve concerns of dissatisfied candidates, ensuring follow-up on their issues.• Engaged with technical support via phone calls to promptly address any technical issues to ensure the seamless delivery of tests to candidates, adhering to established procedures and guidelines.• Performs on-time site opening and closing procedures.• Understands all testing procedures.• Checks in examinees, verifies identification, and explains the exam process.Monitors examinees while testing.• Maintains a secure testing environment.• Communicates with internal technical support to investigate and fix technical issues.• Strictly adheres to company policies using careful judgment.

El Maadi

• Created a comprehensive social media calendar for clients at Yanabea for Training and Development.• Developed unique tone of voice strategies for visual content, tailored to specific content themes.• Contributed to reporting and analytical research to optimize marketing strategies.• Coordinated closely with design and marketing teams to ensure brand consistency.• Scheduled content on various social media platforms, considering active hours to maximize engagement.

Egypt

• Achieved a 260% increase in the number of academy students during my tenure with the marketing team.• Managed and scaled paid search and social campaigns across Meta Ads, achieving a 50% increase in leads.• Analyzed campaign data to provide actionable insights, leading to a strategic pivot that captured a new user segment and contributed to a 35% increase in market share.• Supported the execution of campaigns that resulted in a 15%increase in user engagement.• Developed and maintained reporting dashboards for real-time performance tracking, enhancing team responsiveness.• Organized the monthly social media posting calendar and wrote content, and managed the academy's social media accounts.• Created monthly social media analytics and sales performance reports, and developed a sales script.

6Th Of October, Al Jizah, Egypt

• Implemented targeted lead generation campaigns on Instagram, which resulted in generating 80,000 EGP in sales over a six-month period, all achieved with a limited advertising budget.• Analyzed performance data across multiple digital channels, identifying trends that informed strategic decisions.• Collaborated in local workshops and deliberated on product intricacies to finalize product development.• Established the brand's visual identity, photographing products, and designing social media posts.• Interacted with customers via messages and phone calls.

6Th Of October, Al Jizah, Egypt

• Provide exceptional customer service by addressing inquiries and resolving issues related to Vodafone UK home broadband services.• Assist customers with broadband setup, troubleshooting connectivity issues, and ensuring smooth service operation.• Manage incoming calls, emails, and chat support, delivering prompt and accurate information to customers.• Handle technical support cases, escalating complex issues to specialized teams when necessary.• Process customer requests for account changes, upgrades, and cancellations, ensuring all details are accurately recorded.• Maintain up-to-date knowledge of Vodafone UK broadband products, services, and promotions.