TPA Operations,•Tracking up the claims file for & updating to the corporate client till the claim get settled.•Track and control documents to ensure TAT of claims/cards as per SLA

Having an enormous 4 years experience in Healthcare TPA as a Senior Executive, Furthermore engaging with the clients ,handling escalations, Working on emails, providing end to end support to the customers.I’ve demonstrated deep expertise in using my operations and management skills to build and increase the organization revenue upto 25%, Providing the utmost customer service experience.Providing quality service,help to boost the company business growth to 25% and and reduced escalations by 5% and able to streamline the appoinment booking process cycle.

To manage Insurance business of potential clients like SBI Life, ICICI Prudential Life, Aegon Religare, Birla Sun Life and Reliance Life.Coordination with the Network Hospitals/ Diagnostic centers’ for adherence of the TAT in. Ensure service delivery to its core and engage in maximization of business.positioning the Medical reports delivery to insurance companies.. - Coordination with the Network HO Team for empanelment of New diagnostic centers, clinics, hospitals on Our Network .• Furthermore help in achieving 20% growth in Business. And also reduced the Client escalation by 10%and seamlessly dealing with the High Profile Client regarding medical appointment booking.-