Successfully manage and coordinate daily operations related tofreight and purchasing, ensuring the smooth flow of goods andmaterials. Collaborate with clients to understand their unique ideas.Utilize Excel to update and maintain pricing records, ensuringaccurate and up-to-date information for pricing negotiations anddecision-making. Oversee employees, providing guidance, andperformance feedback to ensure a productivity and quality inoperations. To process and optimize efficiency, reduce costs, andenhance overall operational performance. Manage warehouseinventory, track shipments, and coordinate with vendors to ensuretimely procurement of materials and supplies. To maintain shippingdocumentation, including invoices, purchase orders, bill of lading,commercial invoices, packing list and certificate of origin.

Maintains customer accounts and records of customer interactionswith details of inquiries, complaints, or comments, to actively listen tocustomers, being empathetic and solving their issues and problems.To update customer database and any other financial data. Improvingoverall customer satisfaction.

Manning the check-in counters, and to assist departing passengers.checking the passengers in for their flights, redirecting or rebookingcustomers whose flights have either been delayed or canceled, andgiving updates to passengers who are waiting in the lobbies. Manningthe arrival and departure gates. attending customers before theyboard, after they land, or when they are switching between flights.Issuing tickets to passengers. Assisting passengers by answeringquestions, providing directions, or attending to their other needs,which includes helping passengers with inquiries about delayed orlost baggage. Assisting passengers with luggage check-ins at theticket counter. Making sure that all baggage is delivered. Confirmingthe identities of passengers and providing them with boarding passes.Giving special assistance to disabled passengers

To develop and implement health and safety policy programsprocedures, to increase health and safety awareness, manage andsubmit daily reports, to respond to employee’s safety concerns and toconduct safety inspection every week. To check and update personalprotective equipment’s, to ensure all the employee’s wearingprotective gears and having protective tools. To investigate andreport asap on all serious & critical injuries and accidents.