• Helping small and medium enterprises build their company's business model, design their strategic plans, and articulate the proper performance measures.• Applied the relevant strategic analysis tools evaluation such as SWOT, Pestel, and Porter's five forces analysis and complemented it with the right action plans.• Asses the performance management framework and build the right KPIs to drive the desired outcomes.• Helped develop the right strategic initiatives to achieve the strategic objectives with the optimal costs.

• Founded a business that generated more than 1 million SAR in sales.• Developed a comprehensive strategic analysis and plan for the company.• Identified targeted customer segments based on the strategic analysis and developed effective marketing strategies.• Managed a team effectively and achieved desired goals.• Created and executed a strategic business plan that led to the company's successful launch.• Managed partnerships and strategic business relationships.• Built productive relationships with industry partners and competitors to support strategic business objectives.• Identified new revenue generation opportunities to maximize bottom-line profitability.• Oversaw divisional marketing, advertising, and new product development.• Managed financial, operational, and human resources to optimize business performance.• Created succession plans to provide continuity of operations during leadership transitions.

• Launched the Financial System of the Municipality of Tabuk and Municipality of Jazan.• Liaised between the IT infrastructure team and other personnel to assist with resolving system issues.• Determined proper methodologies and procedures to use based on project specifications.• Wrote adequate documentation for each client system to deliver comprehensive requirements and alignment with business objectives.• Performed end-user system acceptance to deliver well-tested enhancements and meet business requirements.• Developed and implemented reports and presentations for key stakeholders and senior management.• Professionally interacted with clients to assess business requirements and determine software needs.• Communicated and explained business requirements to team members to understand and implement functional demands.• Collaborated with upper management to drive strategy and implement new processes.

• I am in charge of the project and tracking issues, maintaining good communication with stakeholders, and solving problems during the project lifecycle.• Coordinated with external vendors to deliver IT project components.• Led cross-functional teams to complete IT projects successfully.• Communicated project updates to stakeholders at all levels.• Assessed and analyzed customer requirements to develop effective IT project plans.• Updated customers and senior leaders on progress and roadblocks.• Partnered with project team members to identify and quickly address problems.

• Worked as an instructor, helped with user guide, data collecting, go-live support, and full support for all Finance departments• Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.• Maintained positive customer relations by addressing problems and implementing successful corrective actions.• Launched quality assurance practices for each phase of development

• Maintained positive end-user relations by addressing problems head-on and implementing successful corrective actions.• Assisted in organizing and overseeing assignments to drive operational excellence.• Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.• Developed detailed plans based on broad guidance and direction.• Assisted manager in all aspects of business operations.• Worked closely with management to provide practical assistance for specific aspects of business operations.• Answered incoming calls to process requests, transfer calls, or relay messages to appropriate personnel.• Determine what information you need from the end-users.