Mohd Tapsir Email & Phone Number

I am Mohd Tapsir, a dedicated and results-driven professional with a Bachelor of Commerce degree and over seven years of experience in various roles, primarily within the BPO sector. My career journey has equipped me with a robust administration, team leadership, and client relations skill set, particularly in the USA healthcare and domestic service industries.1. Sr. Executive AR @ Pacific BPO: Perform pre-call analysis and check the claim status by calling the payer or using IVR or web portal services Initiate telephone calls to insurance companies requesting the status of claims for the outstanding balances on patient accounts and taking appropriate actions on denials Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference Maintain the Production Log and non-workable accounts for the Team & helped teammates with their queries.2. Manager @ Webmakers Infosystems LLP Conducted regular staff meetings to disseminate information, address concerns, and foster a cohesive team environment. Collaborated with cross-functional teams to ensure seamless communication and coordination of projects. Developed and delivered training programs to enhance staff members' skills and knowledge. Analysed data to identify trends, make informed decisions, and improve overall departmental performance. Acted as a point of contact for escalated issues, resolving conflicts and ensuring timely resolution. Optimizing vendor relations, cost-effective procurement, and performance enhancement. Ready to elevate your vendor processes

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  Chhatrapati Shahu Ji Maharaj University

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