- Participate in building service order management application using NokiaFlowOne- Review SOM HLD/LLD and make sure the compliance with TMF Open API,e.g. TMF641- Direct interaction with COM team, to define the Product, CFS and RFS- Redesign the P&A flows and Catalog, to support the coexistence of legacyand transformed services

- Led back-end systems operation team, both admin and business operation sub-teams- Handled applications, Provisioning (Nokia FlowOne), Offline/Online Mediation, Interconnect, Loyalty, OSS (Fault management, performance management and inventory management) and RAFMS- Analyze critical business operation tickets on daily basis to resolve customer experience and revenue loss issues- Collaborated with operation admin team to solve high severity incidents, apply workarounds, configure patrol alarms then applied actions and make preventive plans, achieving 99% application availability rate- Built troubleshooting dashboard which helped team to check services end to end and identify system problems then develop a solution- Reviewed system upgrade plan and implementation which reduced system outage time by 50%, major upgrade was Nokia FlowOne R19 with F5 active setup- Built automation to reduce daily manual tasks, recycling process using Apache NiFi is 95% automated

- Led OSS/Fulfillment development team, both GSM and FTTH/Fixed services- Collaborated with IT and Network teams (E2E designers, middleware, IN, HSS, IMS, VAS) to construct project solution blueprint, define integration points, and interfaces (MQ, Web Services, UCIP, MML, etc.)- Developed LLD, and interfaces to encapsulate functionality of legacy in-house modules of provisioning system, Comptel IL, Comptel OM, and Comptel SRI

- Manage development projects and teams;- Balance the demands of scope, time, resources, and risks.- Participate in projects analysis and design;- Projects on hand, being selected for CMMI audit checks.- Running project using agile methodology (Scrum);- Major projects (ESKA IN, ESKA Roaming, and Convergent Rating);(Programming language Java, using hibernate and spring)

Develop new features and enhance the existing features of mediation gateway engines (CDR Manger, Provisioning Manger – service activation, and Online Services), e.g. load balancing, enhance multi-threading; (Programming language C++);

Being part of the deployment team at Korek Telecom (North Iraq), VivaCell (South Sudan), and VivaCell-MTS (Armenia), to Integrate Eskadenia billing system with Ericsson network nodes (MSC, SMSC, CCN, SDP, AIR and MINSAT) through EMM and EMA.

Lead Tools programmer (C++) for Lead Technologies.Lead Technologies is world leader in imaging development SDKs

Software Developer at Hasib Company (Riyadh - Saudi Arabia)Hasib is Saudi company that provides ERP systems for public and private sector.