Mohammad Warrad Shammout work email
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Mohammad Warrad Shammout personal email
15 years experience within telecom industry, playing many roles, starting fromrequirement gathering/analysis, solution design, development, deployment, teamleading, project management and application operation.Solid understanding of Fulfilment and OSS domain - Provisioning/Activation,Service Order Management, Inventory and Fault/Performance management.Good understanding of telecom network (Access and Core, 4G and 5Gtechnologies, FTTx and Fixed Data products).Lead the back-end systems operation team in critical transition phase, areacovering Provisioning, Mediation, Interconnect, Loyalty, OSS and RAFMS systems.Enhance customer experience by reducing time of order fulfilment (few seconds),and proactively anticipate/resolve potential issue through automation andanomaly detection.Knowledge in SDN/NFV, Cloud Native, Microservice, Containers, 5G Slicing andOrchestration
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Tmt Consultation ManagerDeloitteRiyadh, Sa -
ManagerDeloitte Jan 2023 - Present -
Som Designer (Mobily Transformation Project)Mobily Nov 2021 - Feb 2023- Participate in building service order management application using NokiaFlowOne- Review SOM HLD/LLD and make sure the compliance with TMF Open API,e.g. TMF641- Direct interaction with COM team, to define the Product, CFS and RFS- Redesign the P&A flows and Catalog, to support the coexistence of legacyand transformed services -
Oss & Fulfillment Lead (Back End Application Operation)Mobily Jan 2018 - Feb 2023Riyadh- Led back-end systems operation team, both admin and business operation sub-teams- Handled applications, Provisioning (Nokia FlowOne), Offline/Online Mediation, Interconnect, Loyalty, OSS (Fault management, performance management and inventory management) and RAFMS- Analyze critical business operation tickets on daily basis to resolve customer experience and revenue loss issues- Collaborated with operation admin team to solve high severity incidents, apply workarounds, configure patrol alarms then applied actions and make preventive plans, achieving 99% application availability rate- Built troubleshooting dashboard which helped team to check services end to end and identify system problems then develop a solution- Reviewed system upgrade plan and implementation which reduced system outage time by 50%, major upgrade was Nokia FlowOne R19 with F5 active setup- Built automation to reduce daily manual tasks, recycling process using Apache NiFi is 95% automated -
Oss & Fulfillment Supervisor/Solution DesignerMobily Jul 2012 - Dec 2017Riyadh - Saudi Arabia- Led OSS/Fulfillment development team, both GSM and FTTH/Fixed services- Collaborated with IT and Network teams (E2E designers, middleware, IN, HSS, IMS, VAS) to construct project solution blueprint, define integration points, and interfaces (MQ, Web Services, UCIP, MML, etc.)- Developed LLD, and interfaces to encapsulate functionality of legacy in-house modules of provisioning system, Comptel IL, Comptel OM, and Comptel SRI -
Technical Team LeaderEskadenia Software Jun 2011 - Jul 2012Amman - Jordan- Manage development projects and teams;- Balance the demands of scope, time, resources, and risks.- Participate in projects analysis and design;- Projects on hand, being selected for CMMI audit checks.- Running project using agile methodology (Scrum);- Major projects (ESKA IN, ESKA Roaming, and Convergent Rating);(Programming language Java, using hibernate and spring) -
Senior Software DeveloperEskadenia Software Jun 2009 - Jun 2011Amman - JordanDevelop new features and enhance the existing features of mediation gateway engines (CDR Manger, Provisioning Manger – service activation, and Online Services), e.g. load balancing, enhance multi-threading; (Programming language C++); -
Deployment EngineerEskadenia Software Jun 2007 - Jun 2009Amman - Jordan, Arbil (Iraq), Juba (Sudan), Yerevan (Armenia)Being part of the deployment team at Korek Telecom (North Iraq), VivaCell (South Sudan), and VivaCell-MTS (Armenia), to Integrate Eskadenia billing system with Ericsson network nodes (MSC, SMSC, CCN, SDP, AIR and MINSAT) through EMM and EMA. -
Lead Tools ProgrammerLead Technologies Jan 2006 - Dec 2006Amman - JordanLead Tools programmer (C++) for Lead Technologies.Lead Technologies is world leader in imaging development SDKs
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Software DeveloperHasib - Ksa Sep 2004 - Oct 2005Riyadh - Saudi ArabiaSoftware Developer at Hasib Company (Riyadh - Saudi Arabia)Hasib is Saudi company that provides ERP systems for public and private sector.
Mohammad Warrad Shammout Education Details
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Computer Science
Frequently Asked Questions about Mohammad Warrad Shammout
What company does Mohammad Warrad Shammout work for?
Mohammad Warrad Shammout works for Deloitte
What is Mohammad Warrad Shammout's role at the current company?
Mohammad Warrad Shammout's current role is TMT Consultation Manager.
What is Mohammad Warrad Shammout's email address?
Mohammad Warrad Shammout's email address is ms****@****tte.com
What schools did Mohammad Warrad Shammout attend?
Mohammad Warrad Shammout attended Jordan University Of Science And Technology.
Who are Mohammad Warrad Shammout's colleagues?
Mohammad Warrad Shammout's colleagues are Amit Shrivastava, Fernando Pocino Pasías, Rishu Agarwal, Vidya Madiwala, Ed Majors, Joanna Guzy, Shardul Kulkarni.
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