In my Gap year as an IGCSE student at age 17 (2022) i worked 4 months full time at Vodafone UK /Vois. (feb to may) 2 months as an "account advisor " in billing and 2 more months in backdoor tech also referred to as (easyswitch). In these 4 months i learned how to work under serious pressure while maintaining a calm demeanour and staying efficient since the job involved working with distressed customers most of the time. In the other 2 months where i worked in backdoor tech i was given a rudimentary background on the intricacies of broadband Internet technology as i would later work in cases involving fttx in general. I am now a business management student the GUC seeking more opportunities to gain experience in anything i can get my hands on. I am also fluent in English,A2 level proficiency in German and B1 in French and currently learning Spanish.