Provide exceptional customer service to clients.Initiate and maintain communication with prospective clients through calls, emails, meetings.Maintain accurate records of client interactions and sales activities.Stay informed about industry developments and updates that may affect clients.Handle administrative tasks such as data entry, filing, and maintaining client databases.Achieve and exceed sales targets set by the company.Participate in team meetings and contribute to strategic discussions.Assist in managing the day-to-day operations of the brokerage, ensuring efficiency and accuracy.

Participated in cross training for Sales and Booking Agent.Handle incoming phone calls, emails, and reservations, assisting guests with inquiries, room bookings, and special requests.Assist with administrative tasks such as filing, faxing, photocopying, and data entry to support the smooth operation of the front office.Provide information to guests about hotel amenities, services, local attractions.

Respond promptly to client inquiries and provide necessary information.Generate and submit daily sales reports, manage and update client databases while on the go.Collaborate with colleagues to troubleshoot any issues that arise during work.