Mohamed Elhag Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Install, configure, and troubleshoot windows server 2016, windows 10 and all the required software.
• Install configure and manage AD, Hyper-V, DNS, DHCP, WSUS, GPO services.
• Install, configure software in Apple MacOS
• Install AutoCAD, Navisworks, Revit, BIM 360, 3d Max, SAFE, ETABS, Lumion, v-ray,
• Manage and administer Unified Communications-UC, Grand stream.
• Manage and install wireless AP, Access Door and NAS storage

United Arab Emirates

Sudan

• Build a new Datacenter and IT infrastructure.
• Ensure and provide Services availability, Productivity and enhancement.
• Delegating tasks to team members and monitoring of work progress.
• Negotiations with various providers/ vendors.
• Managing and troubleshooting Firewall Appliance ((Storm Shield))
• Managing the VMware vSphere Environment using the vCenter 6.7.

Sudan

• Managing IP Networks and Troubleshooting of MWRE Organization.
• Installation Configuration and Designs for LAN, WAN Topolpgy.
• Installation, configuration and maintain network services, network printer, access point, switches and other network devices following technical plan.
• Installing, Configuring and Managing VMware vSphere Servers, ESXi Hosts.
• Administering Active Directory, Design connectivity infrastructure, Creating Organizational Unit Structure, Creating Users profiles and Groups. Implementing Group Policies through GPO Services.
• DNS, DHCP, WSUS, Syslog, SNMP Monitoring and Configuration.

Sudan

• Managing IP Networks and Troubleshooting of DIU Organization.
• Implemented VMware vSphere server to provide multiple virtual hardware platforms.
• Installed, upgraded, maintenance and evaluates of server’s hardware and software components as per requirements.
• Administrating, Maintaining, Testing and troubleshooting Desktops, Laptops and Servers are running in various O/S.
• Maintaining Windows 2008 Server, Windows 2012 Servers (DHCP, Active Directory, DNS, Print server, WSUS).
• Installation, configuration and maintain network services, network printer, access point, switches and other network devices following technical plan.

Sudan

• Managing Preventive and Corrective Maintenance teams to handle the network problems 24x7, escalated by Front Office.
• Reporting Providing weekly and monthly reports to cover the agreed Field operations KPIs, and reports to cover planned activities.
• Responsible for ensuring that the services provided to customers are continuously available and performing to the agreed SLA.
• Generate Plans & Strategies for these teams.
• Follow up with performance and KPI’s.
• Provide continuous support & guide to these teams.

Sudan

• Troubleshooting of GSM and Microwave-Transmission Telecommunication Equipment
• Corrective and Preventive maintenance of BTS, Transmission and microwave links.
• Clear the faulty alarm and solve the critical alarm for TRM and BTS.
• Swapping and replacing the faulty spare parts for TRM and BTS.
• Sending the technical report and work orders to the customer.

Sudan

• Installation TRAFFIC NODE and MLE equipment (ERICSSON) for transmission and configure it.
• Installation, commissioning for Trunk MDRS 155EC.
• Installation, commissioning and Integration BTS ((RBS 2000 series )) Cabinet.
• Installation of GSM antenna.
• IDB software loading and Site integration.
• Site Quality, Auditing, Testing and Commissioning of Base Transceiver Station (BTS).

• Network Section:
• Installation and configuration O/S and Application.
• Knowledge of network topology and cables.
• Configuration of network card and network printer.
• Technical support for users.
• Configuration of IP Phone.Support section:

Master Of Business Administration - Mba, Management Information Systems And Services, Merit

Bachelor'S Degree, Communication Engineering.

Vmware Vsphere

Activities and Societies: vSphere 6: Install, Configure, Manage Charlotte, North Carolina Area