• Install, configure, and troubleshoot windows server 2016, windows 10 and all the required software.• Install configure and manage AD, Hyper-V, DNS, DHCP, WSUS, GPO services.• Install, configure software in Apple MacOS • Install AutoCAD, Navisworks, Revit, BIM 360, 3d Max, SAFE, ETABS, Lumion, v-ray, • Manage and administer Unified Communications-UC, Grand stream.• Manage and install wireless AP, Access Door and NAS storage• Manage and control daily, weekly and monthly Backups, Veritas Backup Exec• Troubleshoot Pc’s, laptops, and printers • Manage IT Operation and computer using IAM ManageEngine ((AD Manager & AD Audit)).

• Build a new Datacenter and IT infrastructure.• Ensure and provide Services availability, Productivity and enhancement.• Delegating tasks to team members and monitoring of work progress.• Negotiations with various providers/ vendors.• Managing and troubleshooting Firewall Appliance ((Storm Shield))• Managing the VMware vSphere Environment using the vCenter 6.7.• Managing and Administering (Active Directory, DHCP, DNS Servers, WSUS).• Managing Unified Communications-UC, Huawei Espace u1911.• Perform periodic Operating system and other software updates and patching.• Managing and monitoring of all IT systems and infrastructure (Servers, Switches, Routers, Firewalls, Security Appliances and network performance monitor) through PRTG Software.

• Managing IP Networks and Troubleshooting of MWRE Organization.• Installation Configuration and Designs for LAN, WAN Topolpgy.• Installation, configuration and maintain network services, network printer, access point, switches and other network devices following technical plan.• Installing, Configuring and Managing VMware vSphere Servers, ESXi Hosts.• Administering Active Directory, Design connectivity infrastructure, Creating Organizational Unit Structure, Creating Users profiles and Groups. Implementing Group Policies through GPO Services.• DNS, DHCP, WSUS, Syslog, SNMP Monitoring and Configuration.• Internet Security and Acceleration Server (ISA) & TMG, administration and monitoring. • Backup and Restore the SQL Database and made System state in DC and ADC Server.• Discover, Analyze and Document existing LAN/WANs Design.• Providing online telephonic and onsite technical support to network & users.• Follow ITIL process for Incident, Problem and change management by updating and resolving as per Jtrac Software.

• Managing IP Networks and Troubleshooting of DIU Organization.• Implemented VMware vSphere server to provide multiple virtual hardware platforms.• Installed, upgraded, maintenance and evaluates of server’s hardware and software components as per requirements.• Administrating, Maintaining, Testing and troubleshooting Desktops, Laptops and Servers are running in various O/S.• Maintaining Windows 2008 Server, Windows 2012 Servers (DHCP, Active Directory, DNS, Print server, WSUS).• Installation, configuration and maintain network services, network printer, access point, switches and other network devices following technical plan.• Firewall Managing and Troubleshooting ((Stormsheild,, Fortinet and Cyberoam))• Antivirus Security Installation Configuration, managing and troubleshooting ((Kaspersky and ESET Node32))• Proxy Server ISA, TMG and SQUID administration and monitoring.• Monitoring the Networks and the connectivity through SolarWinds, KIWI monitoring tools.• Ensuring that computer and network operations are monitored at the property, backup/recovery• Provide real time response/resolution to escalated customer support inquiries.

• Managing Preventive and Corrective Maintenance teams to handle the network problems 24x7, escalated by Front Office.• Reporting Providing weekly and monthly reports to cover the agreed Field operations KPIs, and reports to cover planned activities.• Responsible for ensuring that the services provided to customers are continuously available and performing to the agreed SLA.• Generate Plans & Strategies for these teams.• Follow up with performance and KPI’s.• Provide continuous support & guide to these teams.• Responsible of all 2G+3G FM activities and feedback to the Customer.• Provide continuous TRM & BTS support and troubleshoot solutions to all field engineers on sites.• Corrective and Preventive maintenance of BTS, Transmission and microwave links.

• Troubleshooting of GSM and Microwave-Transmission Telecommunication Equipment• Corrective and Preventive maintenance of BTS, Transmission and microwave links.• Clear the faulty alarm and solve the critical alarm for TRM and BTS.• Swapping and replacing the faulty spare parts for TRM and BTS.• Sending the technical report and work orders to the customer.

• Installation TRAFFIC NODE and MLE equipment (ERICSSON) for transmission and configure it.• Installation, commissioning for Trunk MDRS 155EC.• Installation, commissioning and Integration BTS ((RBS 2000 series )) Cabinet. • Installation of GSM antenna.• IDB software loading and Site integration .• Site Quality, Auditing, Testing and Commissioning of Base Transceiver Station (BTS).• Using Local OMT to access the Ericsson BTS.and MSM (Mini link Service Manager) for testing & commissioning of Mini Link E point to point microwave.• DCN configuration.• Sites acceptance and handovers to Telecommunication customer .

Network Section:• Installation and configuration O/S and Application.• Knowledge of network topology and cables.• Configuration of network card and network printer. • Technical support for users.• Configuration of IP Phone.Support section:• Solve technical problem of users (IP phone, domain name, printer and scanner).• Preparing E-mail using MS Outlook(2000,XP,2003,2007).Maintenance section:• Installation and configuration MS windows(98,2000,XP,Vista and 7).• Troubleshooting printer and PC.