๐ As a recent graduate with a B.Sc. in Electrical and Electronic Engineering (EEE), I am enthusiastic about leveraging my skills and knowledge to contribute to the dynamic world of EEE.๐ Currently Learning advanced ๐ฃ๐๐ (๐ฃ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ๐บ๐ฎ๐ฏ๐น๐ฒ ๐๐ผ๐ด๐ถ๐ฐ ๐๐ผ๐ป๐๐ฟ๐ผ๐น๐น๐ฒ๐ฟ) to gain foundational knowledge in Automation Industry. Excited about the opportunity to apply theoretical learning in a practical setting and continue learning and growing in the dynamic world of EEE.๐ My foundation includes practical experience gained during my tenure in customer care roles within the telecommunications sector, where I honed a myriad of invaluable skills. These include exceptional ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐, adept ๐บ๐๐น๐๐ถ๐๐ฎ๐๐ธ๐ถ๐ป๐ด ๐ฐ๐ฎ๐ฝ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐, mastery in ๐ฐ๐ผ๐ป๐ณ๐น๐ถ๐ฐ๐ ๐ฟ๐ฒ๐๐ผ๐น๐๐๐ถ๐ผ๐ป, proficiency in ๐ฎ๐ฑ๐ฎ๐ฝ๐๐ถ๐ป๐ด ๐๐ผ ๐ฑ๐ถ๐๐ฒ๐ฟ๐๐ฒ ๐๐ถ๐๐๐ฎ๐๐ถ๐ผ๐ป๐, adeptness in ๐ต๐ฎ๐ป๐ฑ๐น๐ถ๐ป๐ด ๐ต๐ถ๐ด๐ต-๐ฝ๐ฟ๐ฒ๐๐๐๐ฟ๐ฒ ๐๐ฐ๐ฒ๐ป๐ฎ๐ฟ๐ถ๐ผ๐, and a relentless commitment to ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ฎ๐๐ถ๐๐ณ๐ฎ๐ฐ๐๐ถ๐ผ๐ป. Additionally, I've cultivated strong ๐ฝ๐ฟ๐ผ๐ฏ๐น๐ฒ๐บ-๐๐ผ๐น๐๐ถ๐ป๐ด and ๐๐ถ๐บ๐ฒ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐๐ธ๐ถ๐น๐น๐, ensuring efficient resolution of issues while meeting demanding deadlines.๐ง While my focus has always been on EEE, I bring expertise in ๐๐ง๐๐ฝ๐ถ๐ฐ๐ฒ, ๐ ๐ฎ๐๐น๐ฎ๐ฏ, ๐ฆ๐ถ๐บ๐๐น๐ถ๐ป๐ธ, ๐ฃ๐๐ (๐๐ฎ๐๐ถ๐ฐ), ๐๐ฟ๐ฑ๐๐ถ๐ป๐ผ ๐๐๐ (๐๐ฎ๐๐ถ๐ฐ), ๐ฃ๐ฟ๐ผ๐๐ฒ๐๐ ๐๐ฒ๐๐ถ๐ด๐ป ๐ฆ๐๐ถ๐๐ฒ, ๐ฎ๐ป๐ฑ ๐ฝ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ๐บ๐ถ๐ป๐ด ๐น๐ฎ๐ป๐ด๐๐ฎ๐ด๐ฒ๐ ๐๐๐ฐ๐ต ๐ฎ๐ ๐, ๐++ , Also Excited to soon add ๐ฃ๐๐๐ต๐ผ๐ป ๐ to my skill set and expand my capabilities in programming and automation Sector.๐ Beyond technical proficiency, my linguistic abilities extend to excellent ๐๐ป๐ด๐น๐ถ๐๐ต-๐๐ฝ๐ฒ๐ฎ๐ธ๐ถ๐ป๐ด skills, and I possess a working knowledge of ๐๐ฎ๐ฝ๐ฎ๐ป๐ฒ๐๐ฒ and ๐๐ถ๐ป๐ฑ๐ถ, with ongoing efforts to learn ๐๐ฒ๐ฟ๐บ๐ฎ๐ป.๐ผ Now actively seeking opportunities to apply my academic background and skills in a rewarding EEE position, contributing to ๐ถ๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐๐ฒ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐๐ and collaborating with like-minded professionals.๐ Let's connect and explore potential synergies!
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Support CoordinatorGo Global BdBangladesh
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Support CoordinatorGoglobal Apr 2024 - PresentHouse - 150, Road - 1, Ave - 1, Mirpur Dohs, Dhakaโข Customer Support Specialist at Go Globalโข Consistently achieve over 90% positive feedback through attentive serviceโข Efficiently resolve customer issues, leading to a decrease in unresolved complaintsโข Handle high volume of inquiries via phone, email, and chat support with professionalismโข Contribute insights and best practices in team training sessionsโข Provide valuable feedback for process improvements, enhancing customer experienceโข Exceed performance targets, showcasing strong work ethic and dedication -
Customer Service AgentGenex Infosys Limited Jan 2020 - Mar 2020Dhaka, Airport Road, Nikunja-2 C/Aโฆฟ Consistently achieved high customer satisfaction ratings, maintaining an average of over 90% positive feedback through attentive and personalized service.โฆฟ Implemented efficient problem-solving techniques, resolving customer issues promptly and effectively, leading to a significant decrease in unresolved complaints.โฆฟ Demonstrated exceptional communication skills in handling a high volume of customer inquiries via phone, email, and chat support, maintaining professionalism and clarity in all interactions.โฆฟ Actively participated in team training sessions, contributing insights and best practices to improve overall departmental performance.โฆฟ Played a key role in enhancing the overall customer experience by providing valuable feedback and suggestions for process improvements, resulting in streamlined operations and increased customer satisfaction.โฆฟ Consistently met and exceeded performance targets, including average call handling time, resolution rate, and customer satisfaction metrics, showcasing strong work ethic and dedication to excellence. -
Telemarketing ExecutiveTeqtive Solutions Ltd. Oct 2019 - Jan 2020Dhaka, Bangladeshโ Successfully generated leads and sales through outbound calls to potential customers across various regions including the USA, Canada, and the UK, consistently exceeding monthly sales targets.โ Demonstrated exceptional persuasive skills in promoting products and services during outbound calls, resulting in a high conversion rate and increased revenue for the company.โ Effectively handled inbound calls from existing customers, providing product information, addressing inquiries, and resolving issues promptly to ensure customer satisfaction and retention.โ Developed a strong understanding of the products and services offered by the company, enabling me to articulate features and benefits convincingly to potential and existing customers.โ Implemented strategic follow-up techniques to nurture leads and maintain relationships with prospective clients, resulting in a significant increase in repeat business and customer loyalty.โ Collaborated closely with the sales and marketing teams to identify opportunities for cross-selling and upselling, contributing to the company's overall sales growth and profitability.โ Received positive feedback from supervisors and peers for consistently achieving and exceeding sales targets, demonstrating strong sales acumen and dedication to excellence.โ Utilized effective time management and organizational skills to prioritize tasks, manage call volume, and maximize productivity, ensuring efficient and successful sales operations.
Mohi Uddin Ahmed Education Details
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3.39 Out Of4 -
National Institute Of Engineering & Technology3.20 Out Of4 -
Ashuganj Sar Karkhana SchoolScince
Frequently Asked Questions about Mohi Uddin Ahmed
What company does Mohi Uddin Ahmed work for?
Mohi Uddin Ahmed works for Go Global Bd
What is Mohi Uddin Ahmed's role at the current company?
Mohi Uddin Ahmed's current role is Support Coordinator.
What schools did Mohi Uddin Ahmed attend?
Mohi Uddin Ahmed attended Green University Of Bangladesh, National Institute Of Engineering & Technology, Ashuganj Sar Karkhana School.
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mohi uddin ahmed
Export Oriented Button Manufacturer. Export & Import At Bonito Button Industries Ltd, Darog CorporationBangladesh -
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