Mohi Uddin Ahmed

Mohi Uddin Ahmed Email and Phone Number

Support Coordinator @ Go Global Bd
Bangladesh
Mohi Uddin Ahmed's Location
Bangladesh, Bangladesh
About Mohi Uddin Ahmed

๐ŸŽ“ As a recent graduate with a B.Sc. in Electrical and Electronic Engineering (EEE), I am enthusiastic about leveraging my skills and knowledge to contribute to the dynamic world of EEE.๐ŸŽ“ Currently Learning advanced ๐—ฃ๐—Ÿ๐—– (๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฎ๐—ฏ๐—น๐—ฒ ๐—Ÿ๐—ผ๐—ด๐—ถ๐—ฐ ๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐—น๐—น๐—ฒ๐—ฟ) to gain foundational knowledge in Automation Industry. Excited about the opportunity to apply theoretical learning in a practical setting and continue learning and growing in the dynamic world of EEE.๐ŸŒŸ My foundation includes practical experience gained during my tenure in customer care roles within the telecommunications sector, where I honed a myriad of invaluable skills. These include exceptional ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€, adept ๐—บ๐˜‚๐—น๐˜๐—ถ๐˜๐—ฎ๐˜€๐—ธ๐—ถ๐—ป๐—ด ๐—ฐ๐—ฎ๐—ฝ๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€, mastery in ๐—ฐ๐—ผ๐—ป๐—ณ๐—น๐—ถ๐—ฐ๐˜ ๐—ฟ๐—ฒ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป, proficiency in ๐—ฎ๐—ฑ๐—ฎ๐—ฝ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฑ๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฒ ๐˜€๐—ถ๐˜๐˜‚๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€, adeptness in ๐—ต๐—ฎ๐—ป๐—ฑ๐—น๐—ถ๐—ป๐—ด ๐—ต๐—ถ๐—ด๐—ต-๐—ฝ๐—ฟ๐—ฒ๐˜€๐˜€๐˜‚๐—ฟ๐—ฒ ๐˜€๐—ฐ๐—ฒ๐—ป๐—ฎ๐—ฟ๐—ถ๐—ผ๐˜€, and a relentless commitment to ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฎ๐˜๐—ถ๐˜€๐—ณ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป. Additionally, I've cultivated strong ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ-๐˜€๐—ผ๐—น๐˜ƒ๐—ถ๐—ป๐—ด and ๐˜๐—ถ๐—บ๐—ฒ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ ๐˜€๐—ธ๐—ถ๐—น๐—น๐˜€, ensuring efficient resolution of issues while meeting demanding deadlines.๐Ÿ”ง While my focus has always been on EEE, I bring expertise in ๐—Ÿ๐—ง๐˜€๐—ฝ๐—ถ๐—ฐ๐—ฒ, ๐— ๐—ฎ๐˜๐—น๐—ฎ๐—ฏ, ๐—ฆ๐—ถ๐—บ๐˜‚๐—น๐—ถ๐—ป๐—ธ, ๐—ฃ๐—Ÿ๐—– (๐—•๐—ฎ๐˜€๐—ถ๐—ฐ), ๐—”๐—ฟ๐—ฑ๐˜‚๐—ถ๐—ป๐—ผ ๐—œ๐——๐—˜ (๐—•๐—ฎ๐˜€๐—ถ๐—ฐ), ๐—ฃ๐—ฟ๐—ผ๐˜๐—ฒ๐˜‚๐˜€ ๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป ๐—ฆ๐˜‚๐—ถ๐˜๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ถ๐—ป๐—ด ๐—น๐—ฎ๐—ป๐—ด๐˜‚๐—ฎ๐—ด๐—ฒ๐˜€ ๐˜€๐˜‚๐—ฐ๐—ต ๐—ฎ๐˜€ ๐—–, ๐—–++ , Also Excited to soon add ๐—ฃ๐˜†๐˜๐—ต๐—ผ๐—ป ๐Ÿ to my skill set and expand my capabilities in programming and automation Sector.๐ŸŒ Beyond technical proficiency, my linguistic abilities extend to excellent ๐—˜๐—ป๐—ด๐—น๐—ถ๐˜€๐—ต-๐˜€๐—ฝ๐—ฒ๐—ฎ๐—ธ๐—ถ๐—ป๐—ด skills, and I possess a working knowledge of ๐—๐—ฎ๐—ฝ๐—ฎ๐—ป๐—ฒ๐˜€๐—ฒ and ๐—›๐—ถ๐—ป๐—ฑ๐—ถ, with ongoing efforts to learn ๐—š๐—ฒ๐—ฟ๐—บ๐—ฎ๐—ป.๐Ÿ’ผ Now actively seeking opportunities to apply my academic background and skills in a rewarding EEE position, contributing to ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜๐˜€ and collaborating with like-minded professionals.๐Ÿš€ Let's connect and explore potential synergies!

Mohi Uddin Ahmed's Current Company Details
Go Global Bd

Go Global Bd

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Support Coordinator
Bangladesh
Mohi Uddin Ahmed Work Experience Details
  • Go Global Bd
    Support Coordinator
    Go Global Bd
    Bangladesh
  • Goglobal
    Support Coordinator
    Goglobal Apr 2024 - Present
    House - 150, Road - 1, Ave - 1, Mirpur Dohs, Dhaka
    โ€ข Customer Support Specialist at Go Globalโ€ข Consistently achieve over 90% positive feedback through attentive serviceโ€ข Efficiently resolve customer issues, leading to a decrease in unresolved complaintsโ€ข Handle high volume of inquiries via phone, email, and chat support with professionalismโ€ข Contribute insights and best practices in team training sessionsโ€ข Provide valuable feedback for process improvements, enhancing customer experienceโ€ข Exceed performance targets, showcasing strong work ethic and dedication
  • Genex Infosys Limited
    Customer Service Agent
    Genex Infosys Limited Jan 2020 - Mar 2020
    Dhaka, Airport Road, Nikunja-2 C/A
    โฆฟ Consistently achieved high customer satisfaction ratings, maintaining an average of over 90% positive feedback through attentive and personalized service.โฆฟ Implemented efficient problem-solving techniques, resolving customer issues promptly and effectively, leading to a significant decrease in unresolved complaints.โฆฟ Demonstrated exceptional communication skills in handling a high volume of customer inquiries via phone, email, and chat support, maintaining professionalism and clarity in all interactions.โฆฟ Actively participated in team training sessions, contributing insights and best practices to improve overall departmental performance.โฆฟ Played a key role in enhancing the overall customer experience by providing valuable feedback and suggestions for process improvements, resulting in streamlined operations and increased customer satisfaction.โฆฟ Consistently met and exceeded performance targets, including average call handling time, resolution rate, and customer satisfaction metrics, showcasing strong work ethic and dedication to excellence.
  • Teqtive Solutions Ltd.
    Telemarketing Executive
    Teqtive Solutions Ltd. Oct 2019 - Jan 2020
    Dhaka, Bangladesh
    โ—‰ Successfully generated leads and sales through outbound calls to potential customers across various regions including the USA, Canada, and the UK, consistently exceeding monthly sales targets.โ—‰ Demonstrated exceptional persuasive skills in promoting products and services during outbound calls, resulting in a high conversion rate and increased revenue for the company.โ—‰ Effectively handled inbound calls from existing customers, providing product information, addressing inquiries, and resolving issues promptly to ensure customer satisfaction and retention.โ—‰ Developed a strong understanding of the products and services offered by the company, enabling me to articulate features and benefits convincingly to potential and existing customers.โ—‰ Implemented strategic follow-up techniques to nurture leads and maintain relationships with prospective clients, resulting in a significant increase in repeat business and customer loyalty.โ—‰ Collaborated closely with the sales and marketing teams to identify opportunities for cross-selling and upselling, contributing to the company's overall sales growth and profitability.โ—‰ Received positive feedback from supervisors and peers for consistently achieving and exceeding sales targets, demonstrating strong sales acumen and dedication to excellence.โ—‰ Utilized effective time management and organizational skills to prioritize tasks, manage call volume, and maximize productivity, ensuring efficient and successful sales operations.

Mohi Uddin Ahmed Education Details

Frequently Asked Questions about Mohi Uddin Ahmed

What company does Mohi Uddin Ahmed work for?

Mohi Uddin Ahmed works for Go Global Bd

What is Mohi Uddin Ahmed's role at the current company?

Mohi Uddin Ahmed's current role is Support Coordinator.

What schools did Mohi Uddin Ahmed attend?

Mohi Uddin Ahmed attended Green University Of Bangladesh, National Institute Of Engineering & Technology, Ashuganj Sar Karkhana School.

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