Mohinder Pal

Mohinder Pal Email and Phone Number

Associate Director, Global Delivery Partner at Kyndryl India @ Kyndryl
Mohinder Pal's Location
Noida, Uttar Pradesh, India, India
Mohinder Pal's Contact Details

Mohinder Pal work email

Mohinder Pal personal email

About Mohinder Pal

• Goal and result-oriented professional with almost 21 years of versatile experience across diverse organizational domains. Almost 16 years of exposure in supporting the IT Infrastructure of Commercial Clients across the globe (Americas, EMEA & APAC). Currently functioning as Delivery Partner Executive (DPE) with Kyndryl Solutions Pvt. Ltd.• Well versed in Client Management, IT Operations Management, Process Definition & Management, People Management, ITIL Service Management, Project Management, Business Continuity Management, Implementation of Lean & Agile Principles, Hardware & Software Asset Management and Management of Corporate & IT Security Audits.• Efficient team leader, combining communication, interpersonal & problem-solving skills with analytical, decision making, and leadership capabilities to influence an organization’s top-line and bottom-line growth.Core Competencies Management:• Client Relationship • Contract & Delivery• Leadership & People • IT Operations• Cost and Revenue • Capacity & Demand• Service Levels• Risk and Issue• Programs & Projects• Hardware & Software Asset • Business Continuity• Behavior-Based InterviewingCore Competencies Technical:• Email & Collaboration Products • Wintel & VMWare• SAN Storage • Network & Infrastructure Architecture

Mohinder Pal's Current Company Details
Kyndryl

Kyndryl

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Associate Director, Global Delivery Partner at Kyndryl India
Mohinder Pal Work Experience Details
  • Kyndryl
    Global Delivery Partner
    Kyndryl Feb 2023 - Present
    Noida, Uttar Pradesh, India
  • Kyndryl
    Delivery Partner Executive
    Kyndryl Sep 2021 - Present
    Bangalore Urban, Karnataka, India
  • Ibm India
    Delivery Partner Executive (Dpe), Data Center Services.
    Ibm India Feb 2019 - Sep 2021
    Bangalore
    • Apply planning Techniques to Client Strategy• Align delivery to Business Control Requirements• Manage Client Expectations, Relationship, and Satisfaction.• Responsible for Account Operational and Financial performance.• Provide leadership support to Cross-functional teams.
  • Ibm India
    Lead Integrated Service Manager
    Ibm India Apr 2016 - Jan 2019
    Bangalore Urban, Karnataka, India
    • Responsible for business-critical applications running on SAP, SharePoint, IBM Content Collector & SQL.• Security Patch management across platforms and subsystems.• Account Governance & Project Management. • Incident, Problem & Change and Service Level Management.• Backup & Recovery Management.• Capacity & Event Management.• Drive Major Incidents & Plan Critical/Major Change e.g. SVC Upgrade.
  • Ibm India
    Delivery Operations Manager
    Ibm India Apr 2011 - Apr 2016
    Gurgaon, India
    • People Management, review team’s performance and render productivity enhancement feedback.• Focus on maintaining clients in green status based on monthly service levels.• Resolution of critical issues and minimizing defects through the implementation of defect prevention processes.• Optimize resource utilization to enhance operational efficiency.• Identify, register & mitigate operational risks & issues. • Participate in compliance audits (ISO, Corporate audit, IT Security Control Review)
  • Ibm India
    Team & Tech Lead
    Ibm India Dec 2005 - Apr 2011
    Bangalore Urban, Karnataka, India
    • Ensure compliance with delivery schedules & other SLA parameters.• Maximize client satisfaction through the prompt resolution of escalated issues.• Participate in major incident PIR & RCAs.• Coordinate with Quality Analysts in preparation/ reporting operational metrics.
  • Team Computers
    Technical Support Executive
    Team Computers Aug 2000 - May 2005
    New Delhi Area, India
    • Involved in setting up & maintenance of Lotus Domino email services across India.• Setup network Switches, Routers, Desktops and Servers.• Manage & troubleshoot File, Print and DHCP Server.• Managed user data, mail/ ERP Backup; disaster recovery backup for servers through CA ArcServ.• Troubleshoot user’s day to day OS, H/W, mail, Tally & other Desktop application problems.

Mohinder Pal Skills

It Service Management Requirements Analysis Transition Management Itil Ibm Certified Interviewer For Behaviour Based Structured Interview Management Technical Support Project Management It Management Operating Systems It Operations Servers Team Management

Mohinder Pal Education Details

Frequently Asked Questions about Mohinder Pal

What company does Mohinder Pal work for?

Mohinder Pal works for Kyndryl

What is Mohinder Pal's role at the current company?

Mohinder Pal's current role is Associate Director, Global Delivery Partner at Kyndryl India.

What is Mohinder Pal's email address?

Mohinder Pal's email address is mp****@****ibm.com

What schools did Mohinder Pal attend?

Mohinder Pal attended Himachal Pradesh University, Amity Business School.

What are some of Mohinder Pal's interests?

Mohinder Pal has interest in Non Fiction Work Only, Children, Environment, Education, Reading, Science And Technology, Animal Welfare.

What skills is Mohinder Pal known for?

Mohinder Pal has skills like It Service Management, Requirements Analysis, Transition Management, Itil, Ibm Certified Interviewer For Behaviour Based Structured Interview, Management, Technical Support, Project Management, It Management, Operating Systems, It Operations, Servers.

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