Hiring & Recruitment• Oversee full-cycle recruitment process and directly recruit senior-level positions; Employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent;• Ensure, the tracking system of the recruitment process and compile a monthly report on recruitment are maintained;HR Administration & Compliance• Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements;• Lead exit management procedure to ensure a seamless and positive transition for departing employee;Compensation & Benefits• Facilitate the administration of staff benefits and compensation as stipulated in the HR policies;• Lead the performance management process including creating a plan to manage annual reviews, conducting training on goal-setting, utilizing budgets to organize development activities, and work one-on-one with managers and employees;• Coordinate and ensure timely completion of the annual performance evaluation & merit plan process;Employee Relations & Discipline• Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace with close collaboration with Legal Team;• Act as an impartial mediator in disciplinary procedures and ensure it is administered equitably and fairly and meets all legal and Staff/Labour regulations and requirements;HR Team Management• Serve as the primary source of HR knowledge in response to employee and/or supervisor requests, be well versed in HR Policies, and provide weekly, monthly, and quarterly HR metrics as required;• Work with the Senior Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing roles and staff retention;Staff Care• Work to actively engage in building trust with staff at all levels and in all roles.

• Introduce, Implement, Develop & Monitor HR strategies, policies, systems, tactics, procedures, and initiatives aligned with the overall business strategy across the organization.• Bridge Management and Employee relations by addressing demands, grievances, or others.• Oversee and manage performance appraisal system that drives high performance & maintains pay plan & benefits program.• Report to Management & provide decision support through HR metrics.• Maintains the work structure by updating job requirements & job descriptions for all positions.• Update current & design new recruiting procedures (e.g., job application & onboarding processes).• Implemented new sourcing methods (e.g., Online Job Postings, Social Media Platforms, Recruitment Database, Employee Referrals & Recruiter Network.).• Coordinate with department managers to forecast future hiring needs.• Stay up-to-date on staff/labor legislation & keep managers up-to-date about changes in regulations.• Build the company’s professional network through relationships with HR professionals, colleges, and other partners.• Hands-on experience with Applicant Tracking Systems, HR databases & Interview Experience with (phone & in-person) interviews, screening & evaluation.• Accomplishes department objectives by managing staff; planning and evaluating department activities.• Maintains staff by recruiting, selecting, orienting, and training employees.• Ensures a safe & secure work environment.• Accomplishes staff results by communicating job expectations; planning, monitoring & appraising job results.• Accomplishes financial objectives by forecasting requirements, preparing departmental & team budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.• Payroll Processing, employee relations & engagements, rewards, and recognition, record keeping.

• Enhanced the organization’s Human Resources & Admin Department by Planning, Implementing, and Evaluating employee relations and Human Resources policies, programs, and practices.• Supported the organization by establishing a new recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommended changes that help to run the process smoothly.• Managed pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.• Ensures Planning, Monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.• Introduced & Implemented several employee benefits programs (R&R) to management; directing the processing of benefits claims.• Ensures legal compliance by monitoring and implementing applicable Human Resources as per State requirements, conducting investigations, maintaining records, and representing the organization at hearings.• Enforced Management Guidelines by preparing, updating, and recommending Human Resource policies and procedures.• Retained historical Human Resource records by designing a filing and retrieval system and keeping past and current records.• Completes Human Resource operational requirements by scheduling and assigning employees and following up on work results.• Manages Human Resources by recruiting, selecting, orienting, and training employees.• Advances Human Resources for job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.• Contributes to team effort by accomplishing related results as needed.

• Directly reporting to Director.• Reporting to HR & Admin Head concerning HR-related matters.• Sourced and ordered office equipment and supplies.• Assisting In Recruitment and Payroll.• Worked with clients to effectively plan and coordinate the logistics for special projects and events.• Entrusted to handle confidential and sensitive situations in a professional matter.• Handled incoming mail, bills, and invoices and completed appropriate actions.• Coordinated the distribution of materials to various locations.• Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, and merit increases.Labor-related Compliance and Payments / Payroll.• Contractor's / Sub-Contractor's Compliance and Payment.• Day to Day coordination with Advocate / Consultant.• Bonus Calculation & Appraisal Process.• Dealing with TPA for Employees.• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.• Interviewed candidates and conducted background checks and verification.• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.• Implemented training programs for new and existing employees.• Collaborated with department managers to assess needs.