Mohit Bais Email & Phone Number

Dynamic and results-driven professional with extensive experience in product management and analytics, specializing in content strategy, SEO, and cross-functional team collaboration. Proven track record in leading projects, enhancing user experiences, and driving innovation across top media and tech platforms like Jagran New Media, Gaana.com, and ET.**Asst. Product Manager - Jagran New Media** *Oct 2022 - Present*- Initiated and programmed content initiatives, launching new sections to meet organizational goals.- Enhanced website performance using GA and Piano, optimizing content effectiveness with detailed reports.- Aligned SEO strategies with Similarweb, managed keyword rankings, and implemented Schema markup.- Coordinated social media strategies on Facebook, Instagram, and Twitter, planning videos and reels for engagement.- Conducted comparative analyses to ensure content originality and mitigate plagiarism risks.- Refined content strategies based on reader feedback for continuous improvement.- Fostered collaboration across Tech, SEO, Design, Content Ingestion, and Legal teams.**Product Ops - Gaana.com** *Feb 2018 - Sept 2022*- Led Product Ops team, developing personalized playlists and metadata extraction using ML.- Improved Intelligent Search and Voice Search through testing and manual adjustments.- Reduced search query failures using sampling synonyms and textual analytics.- Ensured seamless CMS search functionality by resolving, tracking, and reporting queries.- Performed keyword analysis to enhance user search behavior insights.- Managed Bitbucket repository, organizing diverse source files.- Oversaw LRC (Lyrics) project, ensuring quality and accuracy of lyrics content.- Managed content-related queries, CMS operations, and highlighted trending music releases.- Curated content, managed podcasts, and performed meta cleanup for artists, tracks, and albums.- Conducted video verification and quality control, coordinating with Product & Hotshots teams.- Led video mapping projects, ensuring data management, QA, and optimized content delivery.**Operations Intern - ETrise** *Aug 2017 - Jan 2018*- Addressed user queries, ensuring prompt resolution and customer satisfaction.- Tracked and optimized customer support data for service delivery.- Conducted QC on customer support data to maintain accuracy and reliability.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 10 others.