Mohit Deshmukh Email and Phone Number

Remedyforce , Salesforce platform (SFDC) , SaaS

Responsible for Quality and hands on QA experience on BT's flagship CRM product "OneSiebel" (Sales, Bids and Marketing modules)

Business Development Manager for Avaya’s products and end to end solutions tailoring to customer’s needs. Avaya products are broadly categorized into unified communications, data centers, data networking and small business solutions.

Responsible for presales, business development and project management for CMC's large enterprise solutions encompassing banking, telecom, defense and education domains.• Worked with customers like BSNL, United Western Bank, BOM, E2E, RBI, BOB and NDA.• Performing survey to identify potential customers aligning with CMC's business goals. • Interacting with customers to map their requirements precisely, performed GAP analysis & understood customer’s mindset, culture and business needs clearly to satisfy the customer business objectives and align the requirement to CMC’s portfolio.• Discussed internally with various teams and helped in designing and architecting the cost effective enterprise solution in order to have very high ROI for customers.• Studied, discussed, scoped and negotiated with different point solution providers to come up with Turnkey solution to satisfy customer's business objectives. • Charting customer’s decision-making process and positioning CMC as a prospective vendor.• Deciding upon strategy and initiating actions. Preparation of budget and resource plan, allocation and prioritization according to project requirements.• Prepared and Participated in RFP’s, Tenders, Contracts, and Bids.• Performed up and cross selling of CMC end to end solutions.• Had working knowledge of Tax structures (state, interstate, international), currency conversions, international laws for importing and LC openings.• Tracked project schedule, scope and cost, and reported if any risk or deviation.• Customer Relations Management• Performed QA on in house built software’s like Call tracking, Claims Management and AMC.