✓ Assisted company personnel with desktop operation both hardware and software related issue.✓ Supervised and performed the installation of new IT network equipment, system software and desktop computer.✓ Documented and maintained supply of all required inventory.✓ Performed technical support, including escalation of problems and incident identification with subsequent resolution.✓ Coordination with vendor with different level.✓ Provide Support to VIP Customers.✓ Troubleshooting virus related problems and installing Antivirus and maintain antivirus server. Working on Mcafee Security. manage security Policy over Portal✓ Installing and troubleshooting operating system – MAC , Windows✓ Provide Support in Resolving Networks Problem and troubleshooting of LAN related issues✓ Other Software: MS Office 2007/2010 & 2013, office 365, MAC Office,Mac software✓ Working on Google G suite mange Email id, Add and remove user assign user group.✓ Working on server 2012 r2 Installation and configuration. Resolve hardware and software issue , work on DC,ADC,DNS,WSUS,WDS,DFS,DHCP .✓ Working on WD NAS , create folder assign user rights take backup on elephant drive on cloud✓ Working with esxi 5.5 ,manage vm ,vswitch,snapshot