Client Solution, Gbs Metap @ Tiktok
Current● Managed and cultivated post-sale client relationships across diverse sectors, including CPG, Retail, Government, Finance, Auto, Tech, andTelco, bolstering client loyalty and satisfaction.● Coordinated effectively with sales, product, and R&D teams to guarantee seamless campaign execution, acting as a liaison to ensurealignment of all internal functions.● Oversaw entire campaign lifecycle, involving regular interactions with agencies and clients to secure ad inventory, resolve creative problems,book revenue, and report on campaign performance.● Collaborated closely with product and engineering teams to troubleshoot and resolve client issues during campaigns, enhancing campaignefficiency and client satisfaction.● Analyzed comprehensive campaign performance data to provide clients with actionable, data-driven business insights, using these findingsto refine advertising offerings and strategies.● Conducted in-depth business reviews, adopting a consultative, long-term approach to foster productive relationships with clients inconjunction with the sales team.