Maintain SOP & Plano as Company’s Standards. Weekly Business Review & Monthly Business Review. Inventory Health Check Weekly. SLOC Movements Accuracy 100% on weekly basis. Handling of Recruitment & Hiring Process. Monthly P&L Review in Monthly Business Review. Customer Service Standard to be checked through Litmus on daily basis. Developing and Coaching People. Margin & Contribution Review on weekly basis. Achieve KPI Target as per Budget. To Manage Over All Store Management & Operations. Arranging training for staff on required products & Maintains store performance by Coaching, Counseling and Motivating Employees.

Worked in Shoppers Stop Ltd. as a Department Manager since 2010 till March 2015. Setting & Achieving Sales Objectives: - Monitor targets dept. wise on a daily basis, “A” category departments and Exclusive brands to be paid extra attention. Tracking sheets to be distributed to Associates. Making Action plan for improving non- performing Departments Setting the Floor:-Doing Floor Meetings and Target Distribution to floor Associates. Floor set up as per Plano gram, Proper Global Counts through CCA’s, maintaining Visual Merchandising, color Blocking & Size Blocking. Replenishment - Plan Tag Availability and Interface with Housekeeping & maintenance for cleanness of floor & fixtures. Ensuring merchandise is stacked properly for customers at all timesManpower Planning:-Making Schedule & Allocations accordingly, Plan Leaves Creation, sanction, Comp. Off control, scheduling breaks, manpower movement checked as per process, & maintaining Floor Movement Register.Inventory Management:-Overall management of inventory from selling till stock takes etc. Increasing Customer Service:-Daily monitoring of customers feedbacks. Shrinkage Control:-Regular counts, awareness about variances & how to interpret it, developing alertness of every personnel, key eye on internal pilferage Team Building:-Be a Role model, recognize & rewards appreciate in public for a good job done. Be a friend to the team. Give space for the person to perform.

 Joined Shoppers Stop Ltd. On August 2007 as a Unit coordinator & promoted as Trainee Department Manager in 2010 & confirmed as Department Manager in 2011.Reporting into Unit Head and responsible for the MIS for Achievement of total store sales targets downloaded quarterly.Co ordination with sales executives of various Brands deputed on Stores of respective Brand’s in Store.Collection and compilation of sales data to be mapped on department wise & Month wise. Responsible for Accurate and timely reports complied within in 5th of every month.Maintenance of office reports documents, creation and updating of info zone. Brand wise qualitative analysis to be provided on monthly sale.