Mohit Gaud Email & Phone Number

Passionate Customer Success Manager | Data Enthusiast | Solution-Driven ProfessionalWelcome to my professional journey! I am a dynamic Customer Success Manager at Fynd (Shopsense Retail Technologies Ltd.), where I've spent the last 1 year and 4 months cultivating my skills in data analysis, client onboarding, and product road mapping. My commitment to elevating customer satisfaction (CSAT) has been a driving force in my daily endeavors.🌟 Key Achievements:Successfully managing and upselling key accountsExpertise in SaaS sales and stakeholder managementProven track record in project management and problem-solvingPrevious Roles:🛍️ Store Manager at DLF BRANDS (Oct 2021 - Aug 2022):Led a high-performing team, honing skills in retail, business development, and client relationship management. Notable achievements include effective stakeholder management and impactful project execution.🤝 Assistant Store Manager at Major Brands India Private Limited (Aug 2019 - Oct 2021):Contributed significantly to product service, project management, and client relations. Demonstrated a strong ability to solve problems and deliver compelling presentations.👗 Fashion Consultant at Reliance Brands Limited (Jul 2018 - Aug 2019):In Bengaluru, I specialized in stakeholder management, project execution, and effective communication, making lasting contributions to the team.🌐 Additional Experience:🏨 Industrial Training at Jaypee Hotels & Resorts (Jul 2016 - Nov 2016):Gained valuable insights into the hospitality industry, enhancing my adaptability and learning agility.I am always eager to explore new opportunities, leveraging my diverse skill set to drive success. Let's connect and explore how my skills can contribute to your team's growth.