 MIS & REPORTING To deliver timely and accurate reports to concerned stakeholders Audit & Compliance To participate in external and internal audit of the team to ensure adherence. Payroll Management Adherence to SLA with 100% data accuracy Employee Query Resolution Maintain quality response for employee query resolution within defined SLAs

 Monitoring growth of sales & leads Daily follow ups with clients and book an appointment for demo/Consultation ofproduct. Video Calling Conduction with Students/Parents. Counselling of Leads/Enquiries generated by Sales Executives/Tele callers. Monitoring of expiry of plans and responsible of renew them for further studies. Tracking the due dates of receivables if product is purchased on Loan/EMI. Prepare and submit MIS report to management.

 Portal wise Admission & Collection targets for Centre assigned. Regularly interfacing with School / College authorities, seeking permission toconduct activities as advised by Regional Head/ Centre Director from time to time. Lining-up of activities, Planning & managing the logistics of the same. Tele-calling Leads / Enquiries generated from various sources, obtainingConfirmations & ensuring their Attendance. Taking effective Presentation to Enquiries. Counseling & converting the Enquiry to enroll for the ideal Program as per ICE’sguidelines. Keeping Cost of Acquisition within prescribed limits. Maintaining sheet of Receivable & Payments Preparation of Salary. Keeping a close tab on Competition activities. Preparing and sending timely and accurate MIS Reports to management.