Mohit Verma

Mohit Verma Email and Phone Number

Service Manager @ SAP Fioneer
Brampton, ON, CA
Mohit Verma's Location
Brampton, Ontario, Canada, Canada
About Mohit Verma

Seasoned professional with 6 months in multifaceted Project Management roles across diverse sectors like Pharmaceuticals, E-Commerce, Artificial Intelligence, and Engineering, encompassing PM Intern, Scrum Master, and Business Analyst positions. Complemented by 4.5 years in immersive ERP, specializing in steering the SAP Project Systems module for a key multinational manufacturing client. Expertise in consulting on process and domain areas, leading technical enhancement projects, and driving pivotal rollouts, strategically bolstering business development. Concurrently, I provide advanced technical support and mentorship to agents at SOTI, collaborating across teams to identify and communicate persistent product issues, contributing to ongoing product enhancements. Continuously learning, I stay updated on new product features and industry best practices, sharing insights to uplift team performance, and holding certifications as an Android Enterprise Associate and Android Enterprise Professional.Graduating with Honors in Project Management, my internship at WIMTACH endowed me with invaluable insights into the nuances of effective Project Management cycles. Actively seeking opportunities to contribute as a versatile professional—be it as a Project Manager, Coordinator, Scrum Master, or Business Analyst.Transitioning to Project Management felt like a natural progression, building upon a robust foundation established during my tenure as an SAP Functional Consultant. Proficient in multiple SAP Functional Modules including Project Systems, Customer Service, Sales and Distribution, Materials Management, and ABAP, encompassing the critical integration points within an ERP system.With 4.5 years dedicated to steering SAP Project Systems AMS Support for a major global manufacturing client across 60 countries, I've honed my understanding of project cycles and augmented my communication prowess.Central to my experience is the management and mentorship of teams, catalyzing enhanced productivity and elevated customer satisfaction metrics. This facet has not only been professionally rewarding but has also granted me a comprehensive leadership perspective.I'd be thrilled to expand my circle by connecting with new and interesting people on #LinkedIn. Thanks for visiting my profile and please feel free to leave me a message if you would like to connect :)

Mohit Verma's Current Company Details
SAP Fioneer

Sap Fioneer

View
Service Manager
Brampton, ON, CA
Website:
sapfioneer.com
Employees:
1210
Mohit Verma Work Experience Details
  • Sap Fioneer
    Service Manager
    Sap Fioneer
    Brampton, On, Ca
  • Sap Fioneer
    Support Engineer
    Sap Fioneer Feb 2024 - Present
    Toronto, Ontario, Canada
  • Soti
    Senior Technical Support Specialist
    Soti Dec 2022 - Jan 2024
    Mississauga, Ontario, Canada
    Provide advanced technical support and guidance to Level 1 support personnel, assisting in the resolution of escalated technical issues related to SOTI's product suite.Collaborate with cross-functional teams to identify and communicate persistent product issues, contributing to ongoing product improvement and development.Engage in continuous learning to stay updated on new product features and industry best practices, sharing insights to improve team performance.Attained… Show more Provide advanced technical support and guidance to Level 1 support personnel, assisting in the resolution of escalated technical issues related to SOTI's product suite.Collaborate with cross-functional teams to identify and communicate persistent product issues, contributing to ongoing product improvement and development.Engage in continuous learning to stay updated on new product features and industry best practices, sharing insights to improve team performance.Attained certifications in Android Enterprise Associate, Android Enterprise Professional. Show less
  • Soti
    Technical Support Specialist
    Soti Mar 2022 - Nov 2022
    Mississauga, Ontario, Canada
    Provide frontline technical assistance to clients regarding SOTI's products, troubleshooting, and resolving issues related to device management.Deliver prompt and effective support via multiple channels such as calls, emails, and remote sessions, ensuring comprehensive issue resolution.Adhere to established service level agreements (SLAs) and maintain high customer satisfaction through professional and efficient support delivery.
  • Wimtach Centennial College
    Project Management Intern
    Wimtach Centennial College Jun 2021 - Nov 2021
    Ontario, Canada
    Interned for 6 months to implement scrum framework and agile methodology on multiple projects.Maintained the financial reports, timesheets trackers.Scheduled the client meetings and presentation sessions with the industry partners and development team. Participated in coordination with development teams and helped with required documentation like stakeholder’s requirements summary, risk register, research review etc. for the same.Took on the roles of Scrum… Show more Interned for 6 months to implement scrum framework and agile methodology on multiple projects.Maintained the financial reports, timesheets trackers.Scheduled the client meetings and presentation sessions with the industry partners and development team. Participated in coordination with development teams and helped with required documentation like stakeholder’s requirements summary, risk register, research review etc. for the same.Took on the roles of Scrum Master, Business Analyst and Quality Analyst and used my recent learnings from Project Management Course to gain relevant industry experience. Show less
  • Pwc
    Senior Associate
    Pwc Jan 2021 - Apr 2021
    Mumbai, Maharashtra, India
    Spearheaded SAP HANA Project Systems rollouts for a major tire manufacturer located in Sri Lanka.Collaborated with clients from diverse industries for techno-functional support.
  • Infosys
    Senior Associate Consultant
    Infosys Jul 2020 - Jan 2021
    Chandigarh, India
    Worked on Enhancement Projects and Change Requests for developing new functionality to customize the SAP framework as per the business requirements.Rolled out SAP PS automated document archiving functionality for 3 countries with my team.Organized requirement gathering meetings with the client and other stakeholders.Prepared functional specification documents and design flows for the new functionalities.
  • Infosys
    Associate Consultant
    Infosys Apr 2019 - Jun 2020
    Chandigarh, India
    Worked on SAP Solution Manger to track and implement the change requests for the configurational changes.Expanded learning in SAP PS concepts by taking up more challenging work and a leadership role overseeing a team of new comers.Created a Known Errors Document and trained the key business users to reduce the inflow of issues raised by a substantial number.
  • Infosys
    Associate Business Analyst
    Infosys Oct 2018 - Mar 2019
    Pune, Maharashtra, India
    Worked with client on requirement gathering in the beginning of the enhancement cycle and User Acceptance Testing post development changes requested for improving the functional processes were implemented.Understood and worked on end – to – end business cycles from order to delivery for better customer support.Documented known error datastore for new issues for internal resource training and learning purpose and conducted various knowledge transfer sessions to train other… Show more Worked with client on requirement gathering in the beginning of the enhancement cycle and User Acceptance Testing post development changes requested for improving the functional processes were implemented.Understood and worked on end – to – end business cycles from order to delivery for better customer support.Documented known error datastore for new issues for internal resource training and learning purpose and conducted various knowledge transfer sessions to train other resources. Show less
  • Infosys
    Senior Systems Engineer
    Infosys Jul 2018 - Sep 2018
    Pune, Maharashtra, India
    Transitioned into SAP Project Systems (SAP PS) as the major area of expertise as it deals with integration of all modules including sales and distribution, material management, Finance and control and Customer service.
  • Infosys
    Systems Engineer
    Infosys Jun 2016 - Jun 2018
    Pune, Maharashtra, India
    SAP Functional Consultant (SAP CS < SAP SD < SAP PS)Completed specialized technical training in SAP ABAP followed by SAP MM and learnt to write source code in SAP and functional walkthrough for materials management respectively.Trained in multiple computer programing languages and concepts like Python, SQL Query, Data Structures on a generic scale.

Mohit Verma Education Details

Frequently Asked Questions about Mohit Verma

What company does Mohit Verma work for?

Mohit Verma works for Sap Fioneer

What is Mohit Verma's role at the current company?

Mohit Verma's current role is Service Manager.

What schools did Mohit Verma attend?

Mohit Verma attended Centennial College, Chitkara University, Govt. Model Sr. Sec. School, D.c.model Sr. Sec. School.

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