Development and management of various on demand and scheduled reports using Microsoft Power BI, Oracle BI Discoverer, Workday, Ascender, Oracle PL/SQL, ODBC, etc for various purposes like audit, financial statements, benchmarking, MIS and BAU. Technical support for HR Systems including Ascender Pay and Workday. Integrations and bulk data loads using web services and APIs to simplify HR and payroll operations. Access management, change controls, vendor coordination using cases and CSRs, coordination with infrastructure, security, integrations and other IDS teams. Flinders University is ranked within top 25 universities in Australia and within top 500 universities globally.

Technology solution design and delivery for order management, call centre operations, logistics and distribution, media and marketing, warehouse management and financial settlements. Delivery management for WIMS (Warehouse and Inventory Management System), CRM, OMS, report development and business process automation for successful transformation of Naaptol from being an e-commerce portal to a tele-shopping platform. Data warehouse creation, business intelligence reports, audit and due diligence support, third party integrations, UI/UX optimization, call centre average handling time improvement. Automation, segregation, development and implementation for inbound and outbound call centre processes. Naaptol became India's largest tele-shopping company during this time and had 1000+ employees, 2000+ call centre agents and 2000+ staff for distribution.

Product management for successful transformation of Naaptol.com from comparison shopping portal to e-commerce portal. Stakeholder management, development team management, delivery management, quality control, SEO and SEM. Requirement analysis and solutions delivery for operations, sales and marketing teams. New projects kickoff and delivery for social shopping, CMS, first mobile app, CRM, OMS and Naaptol Club. Naaptol reached alexa ranking of 100 in India during this time.

Stakeholder management, web wireframes, database design, functional specifications, software development, quality control and delivery management for comparison shopping portal Naaptol.com launched in January 2008. Hiring and setting up of new development team with software engineers, test analysts and web designers. Hiring and setting up of new content team with content writers and market research analysts. Close association with company management and technical architects. UI, UX and SEO.