Mohiita_ Arora Email and Phone Number
Bringing to your notice 15+years of success record, I am a seasoned leader, who believes in the mantra of deciphering organization’s visions into value added and achievable goals. As an ideal professional and visionary, I ensure operational excellence of all processes related to Customer Service. Uncovering game changing opportunities Leverage skills in driving process automation, transformation, migration & improvement initiatives by improving efficiencies & effectiveness and tracking progress on transformation journey. Expert in leading large team through knowledge and example, and supporting them in realizing their potential and achieving their goals. Noteworthy Mentions Migration of ~1.4m annual transaction vol. and 19 FTE work from vendor partner FIS to AMEX PROP site Slashed time and eliminated risk through conversion of Physical Vouchers to E-Gift vouches Savings of ~8 Lakh INR through placement of strong internal controls and governance around returned plastic vouchers Reduced risk from $25mn USD to less than $1mn USD through reconciliation of pending unreconciled 2A items in BTA office Minimized Case Time Resolution from 9 days to 2.9 days for payment reconciliation for UK market Eliminated 100% soft dispute volumes in EMEA region which resulted in positive experience for merchants and 100% volume elimination Best Team Award for Q1’Q2’&Q’3 by achieving top efficiencies in BTA vertical Reduction in ~50% write-offs as SME in DisputesFeel free to drop a line at: mohitaarora@ymail.com
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
-
Program ManagerAmazon Sep 2022 - PresentBengaluru, Karnataka, India -
Deputy ManagerOptum Jul 2021 - May 2022Gurugram, Haryana, India -
Team Leader - Card Member Maintenance India And UsAmerican Express Nov 2018 - Apr 2021Gurgaon, India -
Team Leader - Business Travel Account Payment, Maintenance, And Dispute For Emea RegionAmerican Express Mar 2013 - Oct 2018Gurugram, Haryana, India -
Team Captain - Business Travel Accounts Dispute & Maintenance For Emea RegionAmerican Express Aug 2012 - Feb 2013Gurugram, Haryana, India -
Master Ccp - Business Travel Accounts Dispute & Maintenance For Emea RegionAmerican Express Nov 2009 - Jul 2012Gurugram, Haryana, India -
Master Customer Care Professional - Gdm Us DisputesAmerican Express Nov 2005 - Oct 2009Gurugram, Haryana, India
Mohiita_ Arora Skills
Mohiita_ Arora Education Details
-
Learning And Development -
Business/Commerce, General
Frequently Asked Questions about Mohiita_ Arora
What company does Mohiita_ Arora work for?
Mohiita_ Arora works for Amazon
What is Mohiita_ Arora's role at the current company?
Mohiita_ Arora's current role is Program Manager-Operations at Amazon.
What schools did Mohiita_ Arora attend?
Mohiita_ Arora attended The Indian Society For Training & Development (Istd), Delhi University.
What skills is Mohiita_ Arora known for?
Mohiita_ Arora has skills like Team Management, People Management, Process Improvement, Building Effective Relationships, Management, Microsoft Office.
Who are Mohiita_ Arora's colleagues?
Mohiita_ Arora's colleagues are Crystal Morgan, Sham Sunder, Arliyah Larry, Isabela Furlan, Desire' Miller, Jazmín Jiménez, Wassim Dannawi.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial